Sustainability certification

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

–Excellent location – show map
+76 photos
Scored 8.9
Rated excellent

Excellent location!

9.8
  • City view
  • Pet friendly
  • Free Wifi
  • Terrace
  • Balcony
  • Bath
  • Air conditioning
  • Key card access
  • Daily housekeeping
  • Safe

The Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World - The Leading Hotels of the World is a luxurious hotel located next to Plaza de Colón, in the Salamanca district of Madrid. It features elegant rooms and free Wi-Fi. The spacious bedrooms at the Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World - The Leading Hotels of the World feature classic English-style décor. All rooms have a flat-screen TV, iPod station, pillow menu, bathrobes and slippers. Facilities at the Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World - The Leading Hotels of the World include the Aduana Restaurant and Fenix Cocktail Bar. In summer, dinner can be served on the terrace in Plaza Colón. The Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World - The Leading Hotels of the World has a fitness center and also offers services including a butler and secretary services. The Gran Meliá Fénix - The Leading Hotels of the World is less than 984 feet from Colón Metro station, and is next to Madrid’s Hard Rock Café. The city center, Gran Via and the Prado and Reina Sofia Museums are within 20 minutes' walk from the hotel. Santiago Bernabeu football stadium is 35 minutes' walk away.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Parking on site
  • Free Wifi
  • Airport shuttle
  • Spa and wellness center
  • Fitness center
  • 3 restaurants
  • Facilities for disabled guests
  • Room service
  • Laundry
The Leading Hotels of the World, Gran Melia Hotels & Resorts
Hotel chain/brand

Property highlights

  • Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.8

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 full bed
2 twin beds
or
1 full bed
2 twin beds
or
1 king bed
1 full bed
2 twin beds
or
1 king bed
1 full bed
1 sofa bed
1 queen bed
1 king bed
1 king bed
1 king bed
1 sofa bed
1 king bed
1 sofa bed
2 twin beds
and
1 sofa bed
or
1 king bed
and
1 sofa bed
2 twin beds
and
1 sofa bed
or
1 king bed
and
1 sofa bed
1 king bed
2 full beds
1 sofa bed
1 king bed
2 twin beds
or
1 king bed
2 twin beds
or
1 king bed
2 twin beds
or
1 king bed
1 queen bed
1 king bed
1 king bed
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
Ecostars
Ecostars

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Ariela
Israel Israel
“Location was terrific . Staff extremely helpful and nice. Will stay there next time.”
Manal
Kuwait Kuwait
“Every thing .. hotel, staff, location, food , and excellent services”
Salha
Qatar Qatar
“Staff were very helpful and genuinely caring. The services provided were excellent. Rooms were spacious with great views form amazing prices.”
Marcy
United States United States
“Staff very helpful. Room a bit cramped but really, it was the overly complicated light controls that drove me crazy. Oh, and shower half door sprayed water all over floor.”
Comert
Turkey Turkey
“Central location. Red level services are excellent, in an old but comfortable building”
Silvia
Switzerland Switzerland
“Wonderful bedroom, staff ready to help you anytime, great location”
Jamil
Switzerland Switzerland
“i loved the breakfast and the staff and i spend most of my time in the gym the size of the room i love the spa and the DJ the stay made me feel like royalty i love the location beacuse its close to shopping and the city. thanks for quick response...”
Yasushi
Japan Japan
“Staff was very friendly and facility was excellent”
Ray
United States United States
“If you enjoy shopping, this hotel is well-located. It is not however a great spot for tourism — but a 30 walk to the tourist spots is easy. I chose Fenix because they have private, outdoor hot tubs on their 7th floor terrace. We reserved room...”
Graeme
United Kingdom United Kingdom
“Wonderful staff , so welcoming, perfect location in the city .”

Hotel area info

Restaurants

3 Restaurants On Site
Zuma
  • Cuisine
    Japanese
  • Ambience
    Modern
Balmoral
  • Open for
    Cocktail hour
  • Ambience
    Romantic
Aduana
  • Cuisine
    Mediterranean
  • Open for
    Dinner

Amenities of Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

Great facilities! Review score, 8.9

Most popular amenities

  • Parking on site
  • Free Wifi
  • Airport shuttle
  • Spa and wellness center
  • Fitness center
  • 3 restaurants
  • Facilities for disabled guests
  • Room service
  • Laundry

House rules

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

All cots are subject to availability.

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that the hotel only accepts pets with a maximum weight of 10kg

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World