Hotel Serrano

–Excellent location – show map
+21 photos
Scored 8.6
Rated excellent

Excellent location!

9.6

Located in the Salamanca district of Madrid, Hotel Serrano is 1312 feet from Rubén Darío Metro Station. The stylish rooms include a flat-screen TV and air conditioning or heating in rooms depending on weather conditions. Hotel Serrano is next to the city’s fashionable shops on Ortega y Gasset Street. It is a 15-minute walk to Plaza Cibeles and the Retiro Park. The hotel is well-connected with the center by bus. A buffet breakfast is served in the hotel’s breakfast room and room service is available for an additional charge. There is also a bar and staff at the 24-hour reception can recommend nearby restaurants.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Parking
  • Free Wifi
  • 24-hour front desk
  • Room service
  • Elevator
  • Heating
  • Bar
  • Laundry
  • Daily housekeeping

Property highlights

Located in the best-rated area in Madrid, this hotel has an excellent location score of 9.6

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 twin bed
2 twin beds
or
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Mahsa
United Arab Emirates United Arab Emirates
“Location was great , breakfast was decent. Staffs were helpful.”
David
United States United States
“The staff was wonderful. The location was excellent.”
Eberto
United States United States
“Location, it was perfect to walk towards multiple near by neighborhoods, shopping, restaurants and rooftops”
Cherry
United States United States
“Great location and staffs are friendly. Services are good.”
Fernando
United States United States
“Friendly and helpful staff. Excellent location and exceptional facilities with great comfort”
Irina
United States United States
“My stay at this hotel was absolutely perfect. Everything exceeded my expectations—from the warm welcome at check-in to the comfort of the room. The staff were professional, friendly, and always ready to help. The room was clean, cozy, and...”
Alex
Romania Romania
“The location was favorable, and the premises were clean. The staff members were pleasant, and the room was quite satisfactory and comfortable. It offered good value for the cost.”
Maria
Philippines Philippines
“The location was ideal. Everything was either walkable or well-connected via public transportation. Our room was very clean when we arrived and was also cleaned well when we asked for housekeeping services a couple of days after check in.”
Pamela
Brazil Brazil
“The hotel was new and so clean! The room was very spacious! The ac works perfectly! Location is 10/10.”
Nikola
Serbia Serbia
“The staff were very attentive and helpful. The rooms were spacious and comfortable, and the bathroom just set the new bar for cleanliness for me. Even though it's not very close to the city center, the hotel is well connected to it via metro lines.”

Hotel area info

Amenities of Hotel Serrano

Great facilities! Review score, 8.4

Most popular amenities

  • Parking
  • Free Wifi
  • 24-hour front desk
  • Room service
  • Elevator
  • Heating
  • Bar
  • Laundry
  • Daily housekeeping

House rules

Hotel Serrano takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel Serrano