BYPILLOW The Citadel

–Excellent location – show map
+27 photos
Scored 8.4
Rated very good

Excellent location!

9.6
  • Free Wifi
  • Air conditioning
  • Private bathroom
  • Daily housekeeping
  • Non-smoking rooms
  • Heating
  • Elevator

Located in Madrid, 656 feet from Mercado San Miguel, BYPILLOW The Citadel features air-conditioned rooms with free WiFi and a tour desk. The property is located 1148 feet from Plaza Mayor, 1969 feet from Puerta del Sol and 1148 feet from Royal Palace of Madrid. The property is 2297 feet from Gran Via and 3.1 mi from Casa de Campo. At the guest house, rooms are equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Puerta de Toledo is 0.9 mi from BYPILLOW The Citadel, while Temple of Debod is 0.9 mi from the property. The nearest airport is Adolfo Suarez Madrid-Barajas, 15 mi from the accommodations, and the property offers a paid airport shuttle service. According to Spanish regulations, we also need to identify any minors staying with you. Therefore, during check-in, we will ask for an identification document, such as an ID card, passport, or family record book.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Elevator
  • Heating
  • Daily housekeeping
  • Air conditioning
BYPILLOW
Hotel chain/brand

Property highlights

  • Located in the real heart of Madrid, this property has an excellent location score of 9.6!

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 full bed
1 full bed
2 twin beds
and
1 sofa bed
1 full bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Luciano
Brazil Brazil
“Muito bom o custo benefício, bem localizado, quarto maravilhoso, tem local pra deixar as malas depois do checkout se necessário. Banheiro MARAVILHOSO! Nossa e tudo muito cheiroso, não tem o que falar… cama delicinha!”
Carolina
Greece Greece
“Location is the best, very clean, great TV, comfortable beds. Safe rooms and neigbourhood.”
Shira
Israel Israel
“Great location, perfect place to explore the center of Madrid”
Yuksel
United States United States
“The room was clean and comfortable. We arrived within the reception hours 2pm to 10pm and was greeted by the receptionist. Had no problems with lock. Room was clean and comfortable. Electric kettle was welcome.”
Kiana
Spain Spain
“The hotel was really comfortable and clean. Good location and very nice staff. Great value”
Lisa
Netherlands Netherlands
“Kind staff, clean and spacious room, excellent location”
Trudy
United States United States
“Location and room slept up to 4 people with queen bed and sofa bed. I also liked having codes to doors, so there were no keys to keep track of.”
Chen
Israel Israel
“I had a great stay! The room was spacious with a large window facing the street, which I really enjoyed. The location is excellent, and the check-in process was smooth with a warm and welcoming staff. The only downside was that the showerhead...”
Marion
Cyprus Cyprus
“The location couldn't have been better. close to the Metro and the Major tourist attractions.”
Kaab
Morocco Morocco
“Every thing was great and the front desk staff are friendly and helpful.”

Managed by BYPILLOW The Citadel

Company review score: 9.1Based on 69,687 reviews from 34 properties
34 managed properties

Company info

Young, multi-language and very friendly staff willing to help with anything our guest may need.

Property info

Unique location as Puerta del Sol is 501m from BYPILLOW The Citadel, Fnac is 501m away and just 201m from Plaza Mayor. The property also offers bike rental, car rental and WIFi.

Neighborhood info

It is one of the most tourist áreas of downtown Madrid, ranging from The Puerta del Sol to the Royal Palace, where the most important monuments and places of Madrid are concentrated: Plaza Mayor, Plaza Isabel II, Plaza Oriente, Catedral de la Almuedena,...

Languages Spoken

English,Spanish

Area info

Amenities of BYPILLOW The Citadel

Great facilities! Review score, 8.4

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Elevator
  • Heating
  • Daily housekeeping
  • Air conditioning

House rules

BYPILLOW The Citadel takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

If you expect to arrive outside reception opening hours, please inform The Citadel by Pillow in advance.

Please note that this property is not adapted for guests using a wheel chair.

When booking more than 2 rooms, different policies and additional supplements may apply.

Late check-out until 12:30 is available for EUR 10 per room. This service is subject to availability.

Please note that the schedule for reception is from 14:00hrs to 22hrs.

Please keep in mind that the reservation must be paid through the Redsys payment gateway.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform BYPILLOW The Citadel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about BYPILLOW The Citadel