Sustainability certification

Malmaison Birmingham

–Excellent location – show map
+62 photos
Scored 8.5
Rated very good

Excellent location!

9.3
  • Pet friendly
  • Free Wifi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Heating
  • Elevator

The chic Malmaison Birmingham offers elegant rooms with free Wi-Fi, within the upmarket Mailbox development. It has a health spa, a restaurant, and a bar with a wine tasting room. Large, luxury rooms each includes mood lighting and a satellite TV. Private bathrooms all have a power shower, and there is a same-day laundry service. The Brasserie at Birmingham Mal serves a menu of British cuisine using quality local produce. There is a stylish bar, and wine tasting run by the hotel sommeliers. The luxurious Le Petit Spa has a range of health and beauty treatments, using the latest ESPA products. Guests also have free use of the weights and machines in the modern gym. There are exclusive shops, restaurants and bars on the hotel doorstep. Birmingham New Street Rail Station is just a 10-minute walk away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Parking
  • Spa and wellness center
  • Free Wifi
  • Fitness center
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Malmaison, Frasers Hospitality
Hotel chain/brand

Property highlights

  • Located in the heart of Birmingham, this hotel has an excellent location score of 9.3

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Buffet

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 full bed
2 twin beds
1 king bed
2 queen beds
1 queen bed
1 king bed
1 king bed
1 king bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Tourism
Green Tourism

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Sandeep
United Kingdom United Kingdom
“Great location. Close to the shops and plenty of places to eat nearby.”
Emily
United Kingdom United Kingdom
“A modern, central hotel with all the amenities you would want in the hotel and bedroom. The beds were massive and so comfy with pillows like clouds!”
Michael
United Kingdom United Kingdom
“The staff were fantastic- front of house, restaurant and bar staff, spa facilities. All were very friendly and helpful.”
Serina
United Kingdom United Kingdom
“Location is great and staff are very welcoming friendly and helpful”
Haskett
United Kingdom United Kingdom
“Very comfortable and the staff are amazing, love how friendly and happy the receptionists are, make you feel very welcome!”
Tvrpieman
United Kingdom United Kingdom
“We booked the Malmaison as it has a car park attached to it. The staff were really friendly and helpful. We got our allocated to us ahead of the checking in time. If you are using the car park you need to reserve it through the Q park app. The...”
Amy
United States United States
“Huge rooms, clean and walkable to the train station.”
Brandon
United Kingdom United Kingdom
“Lovely room, really clean and larger than most. Really good value for the quality of the hotel. Breakfast first class and excellent staff.”
Julie
United Kingdom United Kingdom
“Our room was spacious and comfortable I loved breakfast. We were a bit early but our room was ready when we arrived. The staff were very helpful. We enjoyed a cocktail in the bar which was comfortable seating.”
Kevin
United States United States
“Great location. Staff were amazing helpful. I loved my room.”

Hotel area info

Restaurants

1 Restaurant On Site
Chez Mal Brasserie
  • Cuisine
    American • British
  • Open for
    Breakfast • Dinner • High tea
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free

Amenities of Malmaison Birmingham

Great facilities! Review score, 8.7

Most popular amenities

  • Parking
  • Spa and wellness center
  • Free Wifi
  • Fitness center
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Malmaison Birmingham takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
£30 per child, per night
Crib always available
Free
3 - 11 years
Extra bed upon request
£30 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardMaestro Cash is not accepted

The fine print

Must-know information for guests at this property

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of GBP 25 for 1 dog or GBP 40 for maximum of 2 dogs, per night applies. Dogs are allowed in designated guest rooms. Please notify the hotel in advance.

Unfortunately, we do not have parking on-site. The nearest car park is the Q Park next to the hotel. Our partner discount is 20% and tickets must be pre-booked on the Q Park website. Use the code MMMB20 and enter your vehicle registration number, which will enable the barriers to open for you. If you would like to enter and exit multiple times during your stay, please click the multiple entry option.

Please note that the Spa facilities are open Monday to Sunday but no treatment available on Tuesdays apart from nail services. Spa use is available for hotel guests at a charge of 15 per person for two hours use starting from the 1st of June 2025 (includes robe and towel) additional laundry/towels are chargeable. Please bring your own slippers or flip flops and £1 coin for the lockers. Spa use is on a first come first served basis and can be used from check in time (15:00) until check out time (11:00), it can only be guaranteed as part of a spa day package booking or overnight spa package. Please note that all spa guests must be over 16 years of age, and if under 18 years must be accompanied by an adult.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel:

- 0-4 years old: complimentary breakfast

- 5- 11 years old: breakfast charged at 50% of full price

- 12 and above: breakfast charged at full adult price.

Kids Dinner Menu is also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (GBP 30 per night) directly with the hotel.

FAQs about Malmaison Birmingham