The Best Western Priory Hotel is an ideal getaway from the frenetic pace of modern life, offering value for money without compromising on quality. The award-winning Garden Restaurant has a long-standing reputation for formal, yet relaxed, dining. The hotel also offers a wide range of room service and bar meals. There are limitations on dining facilities from the last week in November through to the end of December, although the hotel will endeavor to meet your requests. Keep in touch with friends and colleagues during your stay by making use of the wireless high-speed broadband in all public areas and rooms. Parking is free and the hotel offers spaces for over 50 cars. The Best Western Priory Hotel is within a 5-minute drive of the A14 and less than 15 minutes from the center of Bury St Edmunds on foot.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Full English/Irish, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Unlock members-only prices

Save instantly at this Genius property – just sign in or join for free
Sign in, save money

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
1 full bed
1 twin bed
and
1 full bed
1 full bed
2 twin beds
1 full bed
1 twin bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Sabrina
United Kingdom United Kingdom
They let us check in early for free, super clean, comfortable beds, great value for money
Mark
Philippines Philippines
Its a dated property but everything is great shape , clean tidy , very good
Mo
United Kingdom United Kingdom
Lovely comfortable room, twin room beds are quite narrow though, but fine for us. Lovely powerful shower. Nice complimentary jar of sweets too. Lovely food
Gillian
United Kingdom United Kingdom
We had a lovely room in the grounds of the hotel, with plenty of room and had everything we needed
Kate
United Kingdom United Kingdom
Fabulous night's stay. Super room. Lovely and warm. Super strong shower. Great drink making facilities and biscuits and a nice touch of a jar of sweets!
Mary
United States United States
Your customer service was above and beyond! Far better than we have ever experienced.
Jeanne
United States United States
Breakfast was good, full English. We had asked if there was a refrigerator in the room, as we had purchased some cheese. There was not, but they provided an ice bucket to keep it chilled. Reception staff was very helpful, even walking with us...
Andrew
United Kingdom United Kingdom
Really friendly staff, who could’nt do enough for our extended family. Probably the nicest I have met.
Lizelle
United Kingdom United Kingdom
Frank at Reception was amazing and sorted us out when we arrived. He also managed to organise taxis to our venue for our function. The staff in the breakfast room was attentive and very friendly and welcoming. We had a great time. Thank you
Anne
United Kingdom United Kingdom
The room was comfortable if a little hot at night. It was a bit of a maze to reach the room I was in but once done once there were only a few errors on other occasions. The breakfast on Saturday was good, but a bit more limited on the Sunday eg....

Hotel area info

Restaurants

3 Restaurants On Site
Dinner
  • Open for
    Dinner
  • Dietary options
    Vegetarian • Vegan • Gluten-free
Lunch / Sunday Carvery
  • Open for
    Lunch
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Breakfast (first 30-minutes continental only)
  • Open for
    Breakfast
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Best Western Priory Hotel

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • Facilities for disabled guests
  • 3 restaurants
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Best Western Priory Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 years old
Crib upon request
Free
Extra bed upon request
£25 per child, per night
4 - 12 years
Extra bed upon request
£25 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Based on two adults sharing, children stay free if staying in parents' room on a room only basis. Breakfast will be charged as taken. Full cancellation charge will be made for any booking canceled within 48 hours prior to arrival.

Please note that a major refurbishment and expansion works are in progress. The expansion includes a new 100 seat Restaurant and Bar Area, relocation of the Reception and Lounge Area and an additional 14 bedrooms at the Hotel. While the refurbishment project does not affect any of current facilities within the Priory Hotel there may be some slight disruption of traffic movement and workers throughout the daytime only.

FAQs about Best Western Priory Hotel