Name: Santana Lodge Hakuba
Address: 399-9211 Nagano, Hakuba, Kamishiro 22203-152, Japan, Kamishiro 22203-152, Nagano, 399-9211, Japan
Rating: 8.8

Santana Lodge Hakuba

–Excellent location – show map

+39 photos

About this property

Comfortable Accommodations: Santana Lodge Hakuba in Hakuba offers family rooms with private bathrooms, carpeted floors, and garden views. Each room includes a bath, shower, and free toiletries. Exceptional Facilities: Guests can relax in the garden, terrace, or bar. The property features a lounge, games room, and indoor and outdoor play areas. Free WiFi is available throughout the lodge. Convenient Services: Private check-in and check-out, ski pass sales, and full-day security ensure a comfortable stay. Additional amenities include free on-site parking, bicycle parking, and ski storage. Local Attractions: Hakuba Goryu Ski Resort is less than 0.6 mi away. Other nearby points include Happo-One Ski Resort (3.7 mi) and Nagano Station (25 mi). Matsumoto Airport is 39 mi from the property.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)
Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Full English/Irish

Free Private Parking Available On Site

Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Double Room with Private Bathroom 1 full bed
Family Room with Shared Bathroom 3 twin beds and 1 full bed
Twin Room with Shared Bathroom 2 twin beds
Family Room with Shared Bathroom 5 twin beds and 1 full bed
Twin Room with Private Bathroom 2 twin beds

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

See what guests loved the most:

Singleton

Canada

“The breakfast was delicious. Very close to the shuttle and the Goryu ski resort. Lots of great restaurants walkable near by. Staff were very friendly and helpful. The lodge was very cozy. Would love to stay here again”

Justin

United States

“Great lobby, simple but filling breakfast, helpful staff, close location to ski lifts”

Amanda

Australia

“The hosts were wonderful and so friendly. They were apologetic when other people staying there were disruptive. Breakfast was basic but nice. Location was good, just a shortish walk up the snowy roads to get to Goryu ski hill and the bus terminal...”

Maria

Qatar

“Very homely place in a superb location with super hosts. I cannot recommend this place enough. We will stay again without any hesitation”

Jenna

United States

“The location was amazing as well as the amenities. Lee and Monica were very welcoming and helpful. The lodge is cute, welcoming and very comfortable.”

Madeline

Australia

“Breakfast was fantastic - exactly what you need to fuel a day on the slopes!”

Siew

Singapore

“We stayed for 3 nights and our stay was comfortable, with western breakfast provided daily! Our room was a typical jp sized room, so we could just open our two luggage and have just a little leeway to move about in the room. We liked the...”

William

Australia

“We really enjoyed our stay here! Would recommend to anyone staying in Goryu. Our host Monica was amazing, and very lovely. She would go out of her way to look after guests and make sure they were happy with everything! Location is great - just a...”

Natalie

Australia

“All staff was amazing and made us feel welcome. Spacious rooms, and dining. Very clean and warm inside. 10min walk to slopes and ski rental place.”

Kelly

Australia

“We had a wonderful stay in Santana and enjoyed our time there. The kids loved playing board and card games in the downstairs lounge, which was a nice space to relax. The location is very convenient. It’s about a 10-minute walk to the lift. The...”

Managed by Tekapo

Company review score: 9.6Based on 62 reviews from 1 property

1 managed property

Company info

Tekapo is company which manages this lodge with a team from Australia and New Zealand who share a passion for the outdoors — from hiking and skiing to fishing and mountain adventures. Hakuba’s stunning landscape feels like a second home to us, and we’re excited to share it with our guests. Our team enjoys helping travellers make the most of their stay, whether it’s finding the best ski runs, scenic trails, or local dining spots. We strive to make every guest feel welcome, relaxed, and part of the Hakuba experience.

Property info

Santana Lodge Hakuba has been welcoming guests since 2006, offering a comfortable and relaxing stay just minutes from Hakuba Goryu Snow Resort. The lodge features a cozy common lounge where guests can unwind, share stories, and enjoy the warmth of a large wood stove after a day on the slopes. A daily breakfast is served from 7:30 AM to 9:00 AM, providing a hearty start to your ski day. Built with traditional Japanese cedar and exposed beams, the lodge combines authentic charm with a relaxed, open-plan atmosphere. Spacious rooms and shared areas make it especially suitable for families, groups, and friends traveling together — the ideal base for a memorable winter holiday in Hakuba.

Neighborhood info

We’re located in the heart of Hakuba Goryu Village, surrounded by peaceful forest, cozy guesthouses, and local restaurants. The ski lifts for the Hakuba Goryu and Hakuba 47 resorts are just 250 meters away, making it easy to head straight to the slopes. After a day of skiing, guests can relax in one of three nearby onsen (hot springs) — the closest is only 100 meters from the lodge. For those who enjoy exploring, a scenic hiking and snowshoeing trail starts just 200 meters away, with free guided walks available on request. The area is quiet and ideal for guests looking to unwind and enjoy the mountain atmosphere. A 7-Eleven convenience store is about a 20-minute walk away, and the nearest post office with an ATM is just 10 minutes on foot.

Languages Spoken

English,Japanese

Area info

Amenities of Santana Lodge Hakuba

Great facilities! Review score, 8.7

House rules

Santana Lodge Hakuba takes special requests – add in the next step!

Check-in

From 3:00 PM to 4:00 PM

Check-out

From 8:30 AM to 10:00 AM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Curfew

The entrance to the property is closed between 22:00 and 07:00

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional fees may apply.

Accepted payment methods

Cash

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Please be informed that an extra bed can only be accommodated in the following room type: Quadruple Room with Shared Bathroom. Please contact the property for further details.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

While this property offers stays longer than one month, Booking.com isn't offering a lease to a guest. Accordingly, all guests who participate in this offering won't have any rights or interests as a tenant for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

License number: 長野県大町保健所指令７大保生第12-44号