Hotel Neu Schloss Otaru

–Excellent location – show map
+42 photos
Scored 8.5
Rated very good

Staff

9.2

Located within the premises of Niseko-Shakotan-Otaru Kaigan Quasi-National Park, Hotel Neu Schloss Otaru offers rooms with views of the ocean and a private open-air bath. A free shuttle runs between JR Otaru station and the hotel. Complimentary WiFi is provided in all rooms and at the lobby. The European-style decorated rooms include a flat-screen TV, a mini bar, and an electric kettle with complimentary green tea. Room wear is provided. Guests can relax in the Rotenburo bath overlooking the ocean. Photocopying and luggage storage is available at the 24-hour front desk and a free computer station is available at the lobby. Enjoy French cuisine at the Blau Kuste restaurant, and drinks at the Bar Perle. The Otaru Neu Schloss Hotel is a 2-minute walk from the Otaru Aquarium, and a 20-minute drive from JR Otaru Station. The Shin-Chitose Airport is a 1-hour and 50-minute ride away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar

Property highlights

Top Location: Highly rated by recent guests (9.0)

  • Free private parking available at the hotel

  • Open-air bath, ​Public Bath

Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Jonathan
United States United States
“We stayed here for our honeymoon and it was incredible. The staff were so friendly and attentive. The food was the best we've had in Japan thus far I don't have anything to say, except it was extremely relaxing.”
Treppenwolf
Singapore Singapore
“Amazing in room Onsen. The hotel has a certain charm. Amazing breakfast, too”
Neo
Singapore Singapore
“Dinner was 4 courses and fabulously life changingly good. Room was big and view was spectacularly beautiful. Hotel driver was super helpful and nice”
Thomas
Belgium Belgium
“The sauna in the room facing the snowy cliff and the sea was incredible. Service was great and clear. Parking was easy and location couldn’t be better”
Allan
United States United States
“The meals were excellent. The view was excellent. The facilities were excellent.”
Kathryn
United States United States
“While you can tell the property is a little dated, mostly due to wear from being so close to the sea. The inside is warm and inviting and very clean. The staff were so welcoming. The rooms were very comfortable and clean. The staff can book you...”
Hon
Macau Macau
“- best location to see the coast of Shukutsu. Also within walking distance to the Otaru Aquarium and a kids playground. - Stayed here for a night back in 2008 and the quality remain top notch after 16 years. Room is nicely furnished with full...”
Sik
Singapore Singapore
“+ amazing seaview + restaurant excellent food and services + spacious room + in-room private onsan + Very friendly staff at reception”
Tamara
United States United States
“The breakfast in the morning was excellent! This was one of our favorite meals from our entire trip in Hokkaido. We also did dinner one of the nights and enjoyed it with some lovely local wine. The room had a great view from both the bedroom and...”
David
Singapore Singapore
“The hotel is located at the hilltop which give a view of the Cliff and sea. The Breakfast is very good and portion is generous.”

Hotel area info

Restaurants

1 Restaurant On Site
Blau Küste
  • Cuisine
    French
  • Open for
    Dinner

Amenities of Hotel Neu Schloss Otaru

Great facilities! Review score, 8.6

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Family rooms
  • Facilities for disabled guests
  • Restaurant
  • Bar

House rules

Hotel Neu Schloss Otaru takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:30 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Restaurant Blau Küste

Opening hour between 17 Aug 2021 - 12 Sep 2021 (Alcohol free)

Weekdays 17:00～20:00

Weekends 17:00～20:00

Bar Perle

Closed between 17 Aug 2021 - 12 Sep 2021

To use the hotel's free shuttle, please make a reservation in advance. Contact details can be found on the booking confirmation.

JR Otaru Station to Hotel 15:00/16:00/17:00/18:00

From Hotel to JR Otaru Station 09:00/10:00/11:00/12:00

An accommodation tax per person, per night is not included in the price and must be paid at the property.

FAQs about Hotel Neu Schloss Otaru