Spacious rooms with a marble bath, 24-hour front desk and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It features the area’s largest spa, 2 indoor hot-spring baths. Free WiFi is offered in all areas. Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a mini-bar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch blu-ray or satellite channels on the 40-inch flat-screen TV, and mineral water and a morning newspaper are provided. The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30, 12:15 and 13:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available from 10:00 to 18:30. Lake Ashi and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking. You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace. Open for all meals, The Dining Room serves Western cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. Reservations are required for dinner in the dining room. A la carte lunch items and snacks can be found at the cozy Living Room.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Regency
Hotel chain/brand
Hyatt Regency

Property highlights

  • Top Location: Highly rated by recent guests (8.2)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Buffet

  • Free parking available at the hotel

  • Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Menekse
Turkey Turkey
It’s a calm, peaceful mountain hotel in the heart of nature; the rooms have beautiful view of woods. You can dine at very good Sushi and French restaurants at a calm atmosphere, very good Sushi chefs. And also you can have an amazing Onsen...
Aniko
Canada Canada
It’s at a great location . Loved the inside fire pit. It was very unique. We had a view of the mountains and saw top of Mt. Fuji from our room . It was beautiful.
Emily
Japan Japan
Loved the staff, facilities, breakfast, onsen, and the chauffeur service was incredible
Lauren
Australia Australia
Beautiful location and venue. Exceptional food, particularly buffet breakfast. We stayed Christmas Eve and the staff went above and beyond to help us prepare a surprise from Santa!
Hubert
Thailand Thailand
Room Size, Breakfast, Living Room for relaxing after day out.
J
United States United States
The service, the charm, the hotel shuttle convenience.
Barbara
Japan Japan
We had dinner and breakfast in the restaurant and the food was excellent - we really enjoyed
Aimee
United States United States
Loved the room - excellent facilities. Friendly and accommodating staff
Donya
United States United States
the multi-course sushi dinner and dinner service was superb and one of our favorite memories of our trip to Japan.
Andrea
United States United States
This was a nice hotel, our room was spacious and comfortable and we enjoyed relaxing in the room. The staff helped us get to the Hakone Ropeway and gave us information about the route and how to return to the hotel. The hotel also provided free...

Hotel area info

Restaurants

3 Restaurants On Site
Dining Room - French
  • Cuisine
    French
  • Open for
    Breakfast • Dinner
  • Ambience
    Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Dining Room - Sushi
  • Cuisine
    Japanese
  • Open for
    Dinner
  • Ambience
    Traditional
  • Dietary options
    Vegetarian • Vegan
Living Room
  • Cuisine
    Japanese • European
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan

Amenities of Hyatt Regency Hakone Resort and Spa

Great facilities! Review score, 8.9

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Hot spring bath
  • Free Wifi
  • Spa and wellness center
  • Facilities for disabled guests
  • 3 restaurants
  • 24-hour front desk
  • Room service

House rules

Hyatt Regency Hakone Resort and Spa takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule.

From Odawara Station to hotel: 12:15, 13:15 and 14:15.

From hotel to the station: 11:30, 12:15 and 13:15.

Contact details can be found on the booking confirmation.

Please provide following information when booking shuttles:

- Your name

- Number of guests

- Reachable mobile phone number

- Reservation confirmation number

Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.

No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle busses are available from 10:00-18:30.

Please inform Hyatt Regency Hakone Resort and Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hyatt Regency Hakone Resort and Spa