A credit card pre-authorisation for the security deposit is required upon arrival. This is not a charge, and no funds will be deducted from your card unless damage or additional charges are incurred. The pre-authorisation will be released within 14 days after check-out, subject to a routine inspection of the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kuro Hakuba of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 09:00:00 and 08:00:00.

While this property offers stays longer than one month, Booking.com isn't offering a lease to a guest. Accordingly, all guests who participate in this offering won't have any rights or interests as a tenant for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of ¥50,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 長 野 県 ⼤ 町 保 健 所 指 令 7 ⼤ 保 第 1 1 - 1 8 4 号, 長 野 県 ⼤ 町 保 健 所 指 令 7 ⼤ 保 第 1 1 - 1 8 5 号