Hotel Marroad Hakone

–Great location - show map
+45 photos
Scored 8.2
Rated very good

Free Wifi

9.0

About this property

Comfortable Accommodations: Hotel Marroad Hakone in Hakone offers family rooms with air-conditioning, private bathrooms, and mountain views. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Relaxing Facilities: Guests can enjoy a hot spring bath, sauna, open-air bath, and terrace. Additional amenities include a balcony, sofa bed, and work desk. Free WiFi is available throughout the property. Dining Experience: The on-site restaurant serves French cuisine for lunch and dinner. A bar provides a relaxing atmosphere for evening drinks. Convenient Location: Located less than 0.6 mi from Hakone Gora Park and a 10-minute walk to Gora Station. Nearby attractions include Fuji-Q Highland and Shuzen-ji Temple, each 30 mi away. The surrounding area features a hot spring area. Guest Satisfaction: Highly rated for its attentive staff, excellent service, and scenic location.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free Wifi
  • Restaurant
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.2)

  • Free private parking available at the hotel

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
and
3 futon beds
2 twin beds
2 twin beds
2 twin beds
and
2 futon beds
2 twin beds
2 twin beds
and
1 sofa bed
and
1 futon bed
4 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

שולמית
Israel Israel
“Every thing wos good. Apart from breakfast, there was no choice and the meal was not suitable for some guests.”
Janine
United States United States
“The hotel was great, staff was great and the breakfast was delicious. They had a hosted happy hour daily in the lobby lounge and that was really a nice bonus and fun to meet others at. The onsite onsen facilities were beautiful.”
Agnes
Poland Poland
“The hotel is amazing, looks slightly dated, but it is very well maintained, super clean and comfortable. My room was huge and had a gorgeous view. The staff is caring, speaks English and is eager to help. There is a shuttle bus service to/from the...”
Michele
United States United States
“The view was spectacular, the room was very modern and clean, and the staff was quite helpful.”
Ofer
Israel Israel
“A specious room with a nice but small bathroom and separate toilet. Very clean. The staff were extremely helpful and caring. Including very helpful shuttle to and from stations. The onsen was very nice, clean and had indoor and outdoor baths.”
Ron
United States United States
“Large comfortable room with Western-style beds and a separate tatami room, nice balcony, Japanese breakfast.”
Zheyu
United States United States
“The food was excellent!! The waitresses were very friendly and tried hard to introduce me all their dishes and ingredients despite the language barrier. The room we booked was very clean and new. The onsen experience was also very pleasant....”
Jacob
United States United States
“The location was a great base to explore Hakone and the surrounding area from Gora. Definitely recommended. The amenities and the services were also excellent. In particular the attention to detail of the staff as well as the multi-course meal...”
Stacy
Australia Australia
“Beautiful onsen, clean big comfortable room in the mountains, all the amenities you need, amazing staff, the restaurant food was absolutely outstanding. The massage chairs were also a huge bonus. Would definitely recommend and would stay there again.”
Suzanne
United Kingdom United Kingdom
“We opted to have breakfast and dinner at the hotel which was a good decision as it is not very near to any other restaurants. The food was amazing- like a top French restaurant. I am a vegetarian, which was catered for. I had a delicious...”

Hotel area info

Restaurants

1 Restaurant On Site
voyageur
  • Cuisine
    French
  • Open for
    Breakfast • Lunch • Dinner

Amenities of Hotel Marroad Hakone

Great facilities! Review score, 8.4

Most popular amenities

  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free Wifi
  • Restaurant
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

House rules

Hotel Marroad Hakone takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 18:00 and 00:00
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

To use the property's free shuttle, call upon arrival at Gora Station. The shuttle is available between 09:00-18:00. Contact details can be found on the booking confirmation.

Guests with a dinner-inclusive plan must check in by 17:00 to eat dinner at the property. A French cuisine will be prepared. Guests who check in after this time may not be served dinner, and no refund will be given.

Please note that the hotel cannot accommodate special dietary requests such as food allergies.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

Please inform Hotel Marroad Hakone of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Hotel Marroad Hakone