Name: Masutomi Ryokan
Address: 250-0311 Kanagawa, Hakone, Yumoto 656, Japan, Yumoto 656, Kanagawa, 250-0311, Japan
Rating: 9.5

Masutomi Ryokan

–Excellent location – show map

+52 photos

Just a 5-minute walk from Hakone Yumoto Train Station, Masutomi Ryokan features open-air hot spring baths, spacious guest rooms and free Wi-Fi. Guests can reserve the rooftop bath at an additional fee. On-site parking is available for free. The ryokan provides Japanese-style rooms with traditional futon bedding and rooms with Western beds and a tatami (woven-straw) seating area. A TV and a telephone are equipped in all rooms, and bathroom is shared with other guests. Drink vending machines can be used. The property is a 25-minute drive from O-wakudani and Lake Ashi’s Sightseeing Cruise Pier. Traditional Japanese meals are prepared with organic vegetables and fresh seafood, and served in the on-site Fukuryu-an restaurant.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.6)

Free Private Parking Available On Site
Public Bath, Hot spring bath

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Availability

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Room Type	Number of guests
Japanese-Style Room with Shared Bathroom 3 futon beds
Superior Room with Tatami Area and Shared Bathroom 2 twin beds and 2 futon beds
Twin Room with Tatami Area and Shared Bathroom 2 twin beds
Deluxe Room with Tatami Area and Shared Bathroom 2 twin beds and 2 futon beds
Deluxe Twin Room with Tatami Area and Open-Air Bath 2 twin beds
Japanese-Style Economy Twin Room 2 futon beds
Japanese-Style Superior Room 5 futon beds
Beat COVID-19 plan - Japanese-Style Room with Shared Bathroom 4 futon beds
Beat COVID-19 plan - Japanese-Style Economy Twin Room 2 futon beds
Beat COVID-19 plan - Twin Room with Tatami Area and Shared Bathroom 2 twin beds
Quadruple Room with Private External Bathroom 4 futon beds

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

See what guests loved the most:

Claire

United States

“The food and the staff are incredible! We told them it was our honeymoon and they gave us a dessert with a little sign that said “happy honeymoon”. It was so sweet and so thoughtful and I wish I had more time there!”

Nancy

United States

“Enchanting space. Magical rooms, dining, onsen, amenities - especially breakfast. Charming and genuinely caring staff.”

Katie

United States

“The room was very spacious and beautiful. We loved the breakfast the food was so good. The location was great for us traveling around Hakone for a few days. It’s right near the train station which is very convenient. The staff was so amazing...”

Stella

United States

“It was just a few minutes walking distance from the train station, the room is spacious and the onsen was so good! They have two public onsen and a rooftop private onsen. We used all three of them, the private one was nice but a bit small. My...”

Alyssa

United States

“Wonderful Ryokan Onsen just a short walk from the train station in Hakone. The host was lovely and the food was exceptional, with so many different little bites to taste. The onsen was very relaxing and we got to try two of them as she rotates...”

Anya

United States

“Amazing location! 10 minute walk from the train station and very close to town. Staff was friendly and helpful and the room was spacious and very comfortable for us. I most enjoyed the breakfast and the onsens :)”

Rasband

United States

“The place was lovely- easy to find, staff spoke excellent English, rooms were spacious, comfortable, and clean. They had multiple onsen that they rotate by gender, and they are all very nice and clean, and soaking in them was so relaxing and...”

Kaiyin

Germany

“Very caring and friendly staff Good options for onsen Amazing breakfast”

Eric

United States

“Friendly service and owner, really clean and great location.”

Goran

United States

“The property is within a 10-minute walk from the train station and easily accessible. The rooms were large and quiet, and the staff was always available to help. The hotel offers breakfast and dinner options.”

Area info

Amenities of Masutomi Ryokan

Great facilities! Review score, 9.5

House rules

Masutomi Ryokan takes special requests – add in the next step!

Check-in

From 3:00 PM to 6:00 PM

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 10:00 AM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children over 5 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 11:00 PM and 6:00 AM.

The fine print

Must-know information for guests at this property

Please note there is no elevator at the property.

Guests arriving after 20:00 must inform the property in advance. Contact details can be found on the booking confirmation.

The booking may be treated as a no-show if guests fail to check in before 20:00 without prior notification.

Guests with a meal-inclusive rate must contact the property 1 day in advance to notify their expected time of arrival.

Luggage storage is available before check-in except for the following hours: 11:30 to 14:30. Luggage storage is not available after check-out.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Please inform Masutomi Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 06:00:00.

Masutomi Ryokan