Located right in front of Yamashita Park and looking out to the Yokohama Bay, Hotel New Grand is a renowned classic hotel with nearly a century of first-class hospitality. Motomachi-Chukagai Subway Station is just a 1-minute walk away. Free WiFi is available throughout the property. Featuring chic ambiance and large windows offering ocean or city views, rooms are equipped with a flat-screen TV, fridge and electric kettle. Mini-bar and an electric kettle are also provided. The private bathroom includes a bath tub and toiletries. While staying at New Grand Hotel, guests can receive massages at the esthetic salons or purchase gift items at the Sundry Shop. Currency exchange and concierge services are offered. Luggage can be stored at the bell desk for free. Yokohama China Town is a 2-minute walk, Motomachi shopping area is a 5-minute walk away, and Osanbashi Pier is a 10-minute walk away. The lively Minato-mirai area and JR Yokohama Station are both within an 8-minute subway ride from the property. Le Normandie serves classic French cuisine in an elegant setting with antique interior. Il Giardino offers colorful Italian dishes, while delicately prepared Japanese meals can be enjoyed at Yugyo-an restaurant.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JR-EAST HOTELS
Hotel chain/brand

Property highlights

  • Top Location: Highly rated by recent guests (9.6)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Private parking at the hotel


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Availability

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Select occupancy
Room Type
Number of guests
 
1 king bed
2 twin beds
2 twin beds
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
2 twin beds
2 twin beds
1 queen bed
2 twin beds
2 twin beds
1 king bed
1 king bed
1 twin bed
1 king bed
2 twin beds
2 twin beds
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
3 twin beds
3 twin beds
2 twin beds
and
1 sofa bed
3 twin beds
1 twin bed
2 twin beds
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
Eco Mark
Eco Mark

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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See what guests loved the most:

Diane
United States United States
The location was amazing - 4 blocks from China Town, across the street from the cruise ship terminal, with a beautiful park to walk around. The view from our room was stunning, just to sit at the desk and relax. The shampoo and conditioner were...
George
United States United States
Very clean, nice breakfast, beautiful view of the bay.
Aiko
Japan Japan
Excellent service , excellent location , beautiful views from the room
Chiplady
United States United States
They held our bags until it was time to check in so we could go sightseeing for the day. Check in and check out were easy. The staff was very professional and courteous. I would highly recommend this hotel and will use them again if we return to...
Chiplady
United States United States
Check in and check out were easy. The room was very nice and had a great view of the harbor and gardens. Complimentary water bottle in the room each day per person in the room. Very quiet and the staff was very helpful and professional.
Chen
Taiwan Taiwan
Everything! The service, in particular, was exceptional. I truly felt taken care of at the hotel. Great view from the room!
Sin
Hong Kong Hong Kong
My third stay in this hotel and was again very impressed by the courtesy and helpfulness of their staff
Daniel
United States United States
Excellent, convenient and scenic location. Subway station is two blocks away.
Theresa
United States United States
The hotel feels like classic hotels from the past. It's like stepping back in time with the hotel's service and efficiency. Perfect location for Yokohama and for catching the bus to Haneda Airport.
Michel
United States United States
How much can you say about perfection? The New Grand was and always will be the New Grand Hotel. They strive for perfection in everything and it shows. The staff is fantastic. The bar makes the best cocktails. ie The Yokohama & The...

Hotel area info

Restaurants

6 Restaurants On Site
パノラミックレストラン ル・ノルマンディ
  • Cuisine
    French
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Traditional • Romantic
イル・ジャルディーノ
  • Cuisine
    Italian
  • Open for
    Lunch • Dinner
  • Ambience
    Traditional • Romantic
ザ・カフェ
  • Cuisine
    European
  • Open for
    Brunch • Lunch • Dinner
  • Ambience
    Traditional • Romantic
ラ・テラス
  • Cuisine
    British
  • Open for
    High tea
シーガーディアンII
  • Open for
    Cocktail hour
  • Ambience
    Traditional • Romantic
熊魚菴 たん熊北店
  • Cuisine
    Japanese
  • Open for
    Lunch
  • Ambience
    Traditional

Amenities of Hotel New Grand

Great facilities! Review score, 9.1

Most popular amenities

  • Non-smoking rooms
  • Private Parking
  • 6 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar

House rules

Hotel New Grand takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print

Must-know information for guests at this property

Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.

Guests who wish to use a baby cot need to contact the hotel in advance.

Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.

Please note that the restaurant will only be open for breakfast from 07:00 to 10:00.

FAQs about Hotel New Grand