Phoenix Chalets by HHG

–Excellent location – show map
+108 photos
Scored 9.3
Rated wonderful

Free Wifi

9.5
  • Houses
  • Kitchen
  • BBQ facilities
  • Washing machine
  • Free Wifi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • Sauna

Centrally located in Hakuba Village, Phoenix Chalets by HHG offers luxurious chalet-style accommodations with free Wi-Fi and a kitchen. The property is located within a 15-minute walk from Happoone Ski Resort and a 5-minute drive from JR Hakuba Train Station. The living room area is fitted with a flat-screen TV, while the kitchen is fully equipped with a stopvetop, an oven, a dishwasher, a microwave and a refrigerator. Bedrooms feature an private bathroom with free toiletries, a bath and a hairdryer. At Phoenix Chalets by HHG, guests can soak in the hot bath. A sauna, a luggage storage service and a ski equipment rental service are also available on site. Happo Onsen Hot Spring is a 6-minute drive away, while Hakuba Village Olympic Memorial Hall is a 7-minute drive away.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Skiing
  • Restaurant
  • Bar
  • Breakfast

Property highlights

Located in the top-rated area in Hakuba, this property has an excellent location score of 9.3!

  • Free Private Parking Available On Site

  • Ski-to-door

  • Public Bath

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
2 twin beds
2 twin beds
1 queen bed
1 queen bed
2 twin beds
2 twin beds
1 full bed
2 twin beds
2 bunk beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Michelle
United States United States
“Beautiful modern townhouse with full kitchen and washing machine. Perfect for a family on ski vacation.”
Sandra
Norway Norway
“A beautiful and cozy house in the woods. As a family of 5 we have been travelling Japan for 1month, mainly in bigger cities and wanted to experience nature for a few days. This is a perfectly quiet spot. The house is fully equipped with kitchen...”
Wendy
Australia Australia
“Great location, good to be near hotel as well. Gregs access to the slopes.good chalet for sure.”
Teck
Malaysia Malaysia
“Very very responsive and professional service team”
Alex
Japan Japan
“This is a place I will definitely revisit and recommend to all my friends. They responded to our early check-in requests, as we arrived too early to avoid heavy traffic during the holiday season. The room is super clean, and the equipment is handy...”
Richard
Malaysia Malaysia
“The location in Wadano surrounded by trees was excellent but it would still be wise to have a car. The hot tub in the Phoenix Hotel just across and its cute bar was greatly enjoyed by us most nights. The management were always very responsive...”
Hoi
Hong Kong Hong Kong
“The chalet is clean and spacious, and very well equipped with a proper gym and large kitchen. Also love the hot bath in the house which keeps warming the water up during a bath. Lots of spaces to hang around in groups. Staff are super helpful and...”
Lisa
Australia Australia
“The chalet is just beautiful, plenty of room for a family, comfortable beds, no complaints at all. Can also use the services from the hotel just across such as the taxi shuttle, assist with making reservations, trips to supermarket etc. Staff were...”
Hoi
Hong Kong Hong Kong
“The staff was very helpful with very quick response to our questions. The meals provided in the packages were fabulous. The whole chalet with new renovations was very clean.”
Yuliya
Japan Japan
“Stunning huge well-equipped villa, a great location!”

Managed by Hakuba Hospitality Group

Company review score: 9.4Based on 1,735 reviews from 24 properties
24 managed properties

Company info

Hakuba Hospitality Group (HHG) is the leading hospitality provider in Hakuba, offering a diverse portfolio of distinct brands. Each brand under our umbrella showcases its own unique identity and character, all unified by a commitment to exceptional hospitality and the highest standards of service.

Property info

Modern and sophisticated, Phoenix Chalets are designed to provide guests with space and luxury to enjoy their Hakuba holiday. The Phoenix Chalets include Weber Grills and guests can barbecue comfortably from their own chalet terrace. Full sized western kitchens, dining and lounge rooms, gorgeous ensuites and bathing areas ensure Chalet guests can relax after a day on the slopes with all the comforts of home. The Chalets are serviced by Phoenix Hotel and will have access to its facilities and concierge services including Mimi's Restaurant and Bar, complimentary timed shuttle to and from the ski fields and supermarket daily, front desk services attending to all your requirements including booking local restaurants, ski hire, lessons, taxis, tours and local advice and complimentary pick up and drop off on arrival and departure to Hakuba. Conveniently located right by the Phoenix Hotel and only 500m from Kokusai Lifts of Happo One mountain and Evergreen Ski School.

Neighborhood info

The Phoenix Chalets are nestled within the forests of lower Wadano Village, seemingly secluded yet merely a short walk from numerous excellent restaurants, bars, and cafes. Lower Wadano sits approximately 1km from Happo One Resort, with guests able to reach Happo Village in less than 5 minutes on foot.

Languages Spoken

English,Japanese

Area info

Restaurants

1 Restaurant On Site
Mimi's Restaurant & Bar
  • Cuisine
    Italian
  • Open for
    Breakfast • Dinner
  • Ambience
    Romantic
  • Dietary options
    Vegetarian

Amenities of Phoenix Chalets by HHG

Great facilities! Review score, 9.5

Most popular amenities

  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Skiing
  • Restaurant
  • Bar
  • Breakfast

House rules

Phoenix Chalets by HHG takes special requests – add in the next step!
Check-in
From 4:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib always available
¥4,500 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

No age restriction
There's no age requirement for check-in
Cards accepted at this property
American ExpressVisaMastercardJCBUC Cash is not accepted
Smoking
Smoking is not allowed.
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

To use the property's shuttle service, please make a reservation in advance. Contact details can be found on the booking confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Phoenix Chalets by HHG of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Quiet hours are between 21:00:00 and 08:00:00.

While this property offers stays longer than one month, Booking.com isn't offering a lease to a guest. Accordingly, all guests who participate in this offering won't have any rights or interests as a tenant for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 18-30号, 長野県大町保健所指令6大保第11-20号

FAQs about Phoenix Chalets by HHG