Tenseien

–Great location - show map
+116 photos
Scored 8.5
Rated very good

Staff

8.7

About this property

Comfortable Accommodations: Tenseien in Hakone offers a 4-star ryokan experience with a hot spring bath, sauna, and a beautiful garden. Guests enjoy free WiFi, a elevator, and a 24-hour front desk. Dining and Amenities: The property features a restaurant serving dinner and a buffet breakfast. Additional amenities include a hot tub, air-conditioning, and a paid on-site private parking. Local Attractions: Located a 13-minute walk from Hakone-Yumoto Station, Tenseien is near Tsurugaoka Hachimangu Shrine (30 mi), Kowakudani Station (5 mi), and Hakone Open-Air Museum (5.6 mi). The surrounding area offers a hot spring area. Guest Favorites: Guests highly rate the breakfast provided by the property, the beautiful garden, and the dinner served at the restaurant.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Private Parking
  • Hot spring bath
  • Free Wifi
  • Spa and wellness center
  • Restaurant
  • 24-hour front desk

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet

  • Private Parking Available On Site

  • Hot spring bath

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
2 twin beds
2 twin beds
2 futon beds
5 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Roshke
Japan Japan
“Amazing territory with gardens, ponds and waterfalls, delicious dinner with a massive variety of different foods, lots of opportunities for great photos”
Ayagoz
Belgium Belgium
“All listed amenities were amazing + having free kimono and yukata to wear was really nice bonus)”
Chuying
France France
“Nice, clean and comfortable hotel with hot spring. The breakfast is super great. The view in the garden is amazing. it's 15-min from the station of Hakone Yomoto.”
Claire
United States United States
“The gardens and waterfall were magnificent. The room was clean and comfortable. Every employee was helpful. The rooftop onsen was absolutely wonderful; with baths inside and outside. The area is beautiful, and the buffet had many options.”
Chen
United States United States
“Staff was so helpful!!! Breakfast and dinner are delicious!”
Yu
Canada Canada
“Fantastic amenities, great experience with something for everyone”
Alice
United States United States
“We liked every thing at Tenseien. The staffs were great, very polite, friendly and helpful. The service was exceptional. Our room with a sitting area, 1.5 bathroom and an open aired bath was spacious and comfortable. We loved the roof top...”
Geraldine
United States United States
“We like the private air bath, spacious and clean room, delicious food and the beautiful view in the hotel surroundings. Staff are very helpful and have assisted us with our lost item even after checkout. Our family have an amazing Onsen...”
Xiaoyu
Singapore Singapore
“The hotel is good, but far from the station, needs to take 10 mins walk, the hot spring is so great, the buffet dinner is ok not that good as I expected, but has a lot food with veriance”
Sirena
United States United States
“The onsen was big and wonderful. I also especially liked how shoes were taken off at the entrance, since walking around the hotel without shoes on was quite nice. The room was spacious and clean. The dinner and breakfast buffet was delicious!”

Area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Open for
    Breakfast • Dinner

Amenities of Tenseien

Great facilities! Review score, 8.9

Most popular amenities

  • Non-smoking rooms
  • Private Parking
  • Hot spring bath
  • Free Wifi
  • Spa and wellness center
  • Restaurant
  • 24-hour front desk

House rules

Tenseien takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Guests cannot wear shoes inside the property.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Tenseien