Tensui Saryo

–Excellent location – show map
+119 photos
Scored 8.8
Rated excellent

Excellent location!

9.3
  • Mountain view
  • Free Wifi
  • Terrace
  • Balcony
  • Bath
  • Air conditioning
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

Some guest rooms come with a private open-air hot springs bath, where guests can relax while enjoying the view of Hakone's mountains. Each air-conditioned room is fitted with a LCD TV, safety box and refrigerator. slippers and free toiletries are provided by the accommodations. The on-site restaurant serves traditional Japanese cuisine with fresh seasonal ingredients. Hakone Gora Park is 1640 feet from Tensui Saryo, while Hakone Open-Air Museum is 2953 feet away. The nearest airport is Tokyo Haneda International Airport, 46 mi from the property.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Hot spring bath
  • Free Wifi
  • Tea/Coffee Maker in All Rooms
  • Bar
Relo Hotels＆Resorts
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.3)

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Cameron
United States United States
“everything. The room was spacious. The private osen was hot and cleanThe robes were fun to wear at dinner. The dinner was the best meal I have had in my entire life. The bar with footbath was 100%. I will remember this experience forever.”
Arcodia
United States United States
“private onsen overlooking mountains was amazing! the foot bath bar was so relaxing after a day of hiking”
Max
United States United States
“Room with onsen and view of the mountains. Staff helpful and let us check in early.”
Alexandra
United States United States
“The room was divine, particularly the outdoor onsen. Both breakfast and dinner were great everyday, and the location is so convenient next to the train and cable car.”
Cassandra
United States United States
“The room and private onsen were incredible! Breakfast and dinner were some of the best meals we had in all of Japan, and I'd stay here again just for the food and location. Front desk staff extremely accommodating and helpful. Our only regret is...”
Alan
United States United States
“Meals were beyond expectation and very luxurious. Excellent in all ways and the staff were excellent as well.”
Logan
United States United States
“Great location and close to the Gora train station”
Susan
United States United States
“The onsen on our deck was heavenly. Each one in our group loved their rooms and their unique onsen, as well as the onsen at the lobby bar. Chairs in our sitting area were plentiful and comfortable. Our group of 10 included to under the age of...”
Clark
United States United States
“Great location and overall vibe of a traditional ryokan.”
Tristan
United States United States
“Amazing view of Gora, shower and open-air bath were exceptional”

Host Info

Company review score: 8.6Based on 10,648 reviews from 45 properties
45 managed properties

Property info

Located in Gora, Hakone, surrounded by the magnificent nature of the four seasons, this hot spring inn has a total of 34 rooms, and is based on the concept of "playing with the beauty of Japan." As soon as you open the door, you will be greeted by the footbath cafe and bar [Matsuyoi]. The luxurious setting that only a long-established inn can offer will invite you into an extraordinary space. The open-air bath, where 100% hot spring water is poured directly from the source, shines emerald green during the day and turns milky white at night. In the free private bath, you can look up at the night sky and enjoy the sparkling stars. All detached rooms have an open-air bath at Kiga Onsen. Enjoy a relaxing time with a spectacular view of Mt. Daimonji in Hakone. For the food, we will prepare a kaiseki dish that can be enjoyed with all five senses, along with Japanese hospitality.

Neighborhood info

It is about a 3-minute walk from Gora Station. It is about a 10-minute walk to Gora Park. It is one stop to the Hakone Open-Air Museum. It takes about 17 minutes to get to Owakudani by cable car and ropeway. In addition, Gora Station is where you can take the "Sightseeing Bus" that takes you around the main tourist spots of Hakone, making it the perfect location for exploring all of Hakone.

Languages Spoken

English,Japanese

Area info

Amenities of Tensui Saryo

Great facilities! Review score, 9.1

Most popular amenities

  • Non-smoking rooms
  • Hot spring bath
  • Free Wifi
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Tensui Saryo takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 22:00 and 06:00
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscoverNICOSUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 9:00 AM.

The fine print

Must-know information for guests at this property

Guests with dinner-inclusive plans must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, your booking may be canceled, and no refund will be given.

Guests without a meal plan who want to eat breakfast at the property must make a reservation by 16:00 the day of for dinner, and 21:00 the day of for breakfast next day.

Please be advised that there is no restaurant around the property. Please book a meal-inclusive plan if you wish to eat at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tensui Saryo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 09:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Tensui Saryo