Shima-Onsen Toshimaya

–Excellent location – show map
+194 photos
Scored 9.3
Rated wonderful

Staff

9.9

About this property

Comfortable Accommodations: Shima-Onsen Toshimaya in Nakanojo offers tatami rooms with air-conditioning, private bathrooms, and mountain or river views. Each room includes a mini-bar, TV, and free WiFi. Relaxing Facilities: Guests can enjoy a hot spring bath, open-air bath, and sun terrace. Additional amenities include a hot tub, public bath, and electric vehicle charging station. Dining Experience: The ryokan serves Asian breakfast with local specialties. Dining areas feature tatami floors and offer room service. Activities and Attractions: Located 30 mi from Naeba Ski Resort and 87 mi from Matsumoto Airport, the ryokan is near Ishidan-gai Steps (22 mi) and a hot spring area. Hiking and cycling are popular activities.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Room service

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Asian

  • Free private parking

  • Open-air bath, ​Public Bath, ​Hot spring bath

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
and
1 futon bed
4 futon beds
2 twin beds
and
4 futon beds
4 futon beds
5 futon beds
3 futon beds
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Joaquin
Chile Chile
“Excellent service, they helped us with our allergies and adapted. All the stuff very kind 😊”
Charlsey
United States United States
“The staff were extremely friendly and welcoming and helpful. They were a lovely group of people.”
Emily
United States United States
“Beautiful property and overall incredible experience. The staff was outstanding and the food was next level! They were able to accommodate my vegan diet and I got to enjoy some of the best food I had in Japan. The food was fresh, local and...”
Amanda
United States United States
“The location was beautiful beyond words! The staff was lovely and very helpful with any and all questions and the facilities and the room were perfect. The meals provided were great and so was the entire experience. The sounds of the river right...”
Michael
United Kingdom United Kingdom
“We enjoyed our stay at this traditional onsen hotel next to a gushing river in the beautiful Shima valley. They provide excellent and copious breakfast and diner meals in the traditional kaiseki multi-course style. Their onsen has both indoor and...”
Judy
United States United States
“We loved the Shima Onsen Toshimaya! Was an amazing onsen to relax at after the amount of travel to get to Japan & Shima Onsen. Everything about Toshimaya was exceptional-staff, room, onsen & the special ryokan dinner & breakfast. We would highly...”
Fujii
United States United States
“This was a tastefully designed, classy yet friendly ryokan. My room was Japanese traditional with tatami floors. Every item in it was beautifully designed. My own private hinoki bath on the balcony had a breathtaking view of the hillside and...”
Garet
United States United States
“The staff went out of their way to ensure that i had an enjoyable stay. In particular the staff at the dining facility took the time to explain the meals in great detail.”
Angelica
United States United States
“This was the first traditional stay we did in Japan. I love how they stayed true to their tradition. The location was perfect for nature lovers. It felt like we were in another world. The private onsens were beautiful. We were greeted with smiles...”
Rj
United States United States
“Property was beautiful and the staff was very helpful and friendly even though my Japanese is horrible. The breakfast and dinner were delicious. Overall an amazing experience”

Area info

Amenities of Shima-Onsen Toshimaya

Great facilities! Review score, 9.5

Most popular amenities

  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Room service

House rules

Shima-Onsen Toshimaya takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Check-out
From 7:30 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 00:00 and 07:30
Refundable damage deposit
A damage deposit of ¥300,000 is required on arrival. That's about $1,887. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
VisaMastercardJCBUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.

The fine print

Must-know information for guests at this property

Guests arriving after 18:30 must inform the hotel in advance. Contact details can be found on the booking confirmation.

Dinner starts at 18:30 at the latest.

Guests arriving after by car must inform the hotel in advance.

The property will directly call the guest to confirm the reservation. Please contact the property for details.

As of 01 April 2018, this property will become a nonsmoking property. There is a designated smoking area on site and additional charges for smoking rooms. Please contact the property for details.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

A damage deposit of ¥300,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Shima-Onsen Toshimaya