East Palace Hotel

–Great location - show map
+111 photos
Scored 8.5
Rated very good

Staff

8.8

About this property

Comfortable Accommodations: East Palace Hotel in Almaty offers family rooms with air-conditioning, mountain or city views, and modern amenities including free WiFi, mini-bar, and soundproofing. Each room features a work desk, dining table, and private bathroom with free toiletries. Dining and Leisure: Guests can enjoy a buffet breakfast, dine at the on-site restaurant, and unwind at the bar. The hotel provides an outdoor seating area, room service, and a lounge for relaxation. Convenient Location: Located 7.5 mi from Almaty International Airport, the hotel is a short walk from Vosmoye Chudo Sveta Water Park. Nearby attractions include Gvardeytsev-Panfilovtsev Park (1.6 mi) and Ascension Cathedral (1.6 mi). Guest Services: The hotel offers private check-in and check-out, a 24-hour front desk, daily housekeeping, and luggage storage. Additional services include a paid airport shuttle, lounge, elevator, and outdoor seating area.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Buffet

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Alibek
Kazakhstan Kazakhstan
“Very clean and convenient hotel with a perfect location that is close to the city center and airport. But I hope that breakfast will be a bit better. Thank you!”
Belinda
United States United States
“The staff were very friendly and helpful. The room was clean and comfortable. The breakfast was delicious and had a good variety of food. Very good value for money. I will stay here again.”
Abdulkarim
Kuwait Kuwait
“The hotel reception staff very very professional the hotel well maintain and very close within the walking distance to Bazar and art street”
Mohsen
Iran Iran
“This Hotel is very clean and affordable. Sabina was extremely helpful and welcoming”
Gaukhar
Kazakhstan Kazakhstan
“Friendly and helpful staff 🙏🏻 thanks to Dastan and staff from the bar and kitchen for offering their help and understanding 🌸”
Hanan
Bahrain Bahrain
“New hotel. Good staff. Clean room. Delicious breakfast..”
Saltanat
Kazakhstan Kazakhstan
“Location was good, staff was very nice and responsive!”
Jennifer
United Arab Emirates United Arab Emirates
“The room was spacious with a picturesque view. The music in the restaurant is also very relaxing. We initially planned to go out but then opted to dine inside since the atmosphere was nice. The staffs were also accommodating…”
Rowan
Australia Australia
“Awesome hotel and absolute value for money. Great location too….just 20mins to the airport and 10 mins to all major attractions. Super clean and cay rooms and amazing washrooms. We had an early checkout and hence requested if they could pack us...”
Dallmann
Kazakhstan Kazakhstan
“The staff here were amazing. Friendly and extremely accommodating.”

Hotel area info

Restaurants

1 Restaurant On Site
Ресторан #1

No additional info available

Amenities of East Palace Hotel

Great facilities! Review score, 8.5

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Bar

House rules

East Palace Hotel takes special requests – add in the next step!
Check-in
From 1:00 PM to 7:00 PM
Check-out
From 10:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
KZT 5,000 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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FAQs about East Palace Hotel