Nestled in the cool climate of Genting Highlands Hotel features a casino, a spa, fitness center and modern guestrooms. It operates a 24-hour front desk and provides daily housekeeping service. Elegantly furnished, rooms come with carpet flooring, a work desk, in-room safe, a fan and seating area. A flat-screen satellite TV, telephone and electric kettle are also included. The attached bathroom has shower facility and hairdryer. At Highlands Hotel, guests can relax in a pampering massage or enjoy rides and arcade games at the theme park. The friendly staff can assist with luggage storage, laundry and concierge services. Housing a range of restaurants, guests can indulge in various selections of local and international cuisines. Room service options are also available. Parking is available at an additional charge. The hotel is within a 10-minute walk from Genting Skyway Cable Car, Genting Indoor Theme Park and Genting International Convention Center. Awana Golf Course and Chin Swee Caves Temple are about 15 minutes' drive away.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Resorts World Genting
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.1)

Private parking at the hotel


Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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See what guests loved the most:

Sara
Saudi Arabia Saudi Arabia
The location and the view is amazing, you can go to the mall and cable cars to the outlet and Chinese temple easily.
Nasser
Oman Oman
Location is amazing and hotel in big mall room is quite and clean
Wayne
Australia Australia
We arrived late and was told that we had been upgraded, little did I know to the most amazing room with all the bells and whistles, absolutely amazing with our own shower that turns into a steam room in 10 min,. We also got a welcome teddy and...
Jamie
Singapore Singapore
was a very satisfied stay comfortable and clean organised a surprise decor for my mother's birthday

Hotel area info

Restaurants

1 Restaurant On Site

Amenities of Resorts World Genting - RW Hotel, formerly known as Highlands Hotel

Great facilities! Review score, 8

Most popular amenities

  • Free Wifi
  • Private Parking
  • Fitness center
  • Spa and wellness center
  • Restaurant
  • Room service
  • Breakfast

House rules

Resorts World Genting - RW Hotel, formerly known as Highlands Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $48. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Effective 5 January 2026, a Sustainability Charge of RM7 per room/ day will be imposed in accordance with the Local Council Regulation. This charge will be collected upon check-in. Please take note that all receipt can be collected from the Front Office upon check out

Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted.

Please note that the hotel does not accept third-party credit and debit cards. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel.

Please note that the hotel does not accept third-party credit and debit cards.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Resorts World Genting - RW Hotel, formerly known as Highlands Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Resorts World Genting - RW Hotel, formerly known as Highlands Hotel