Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera Hotel offers easy access to Sutera Harbor Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining. Drinks and snacks are available at the Pool Bar, Lobby Lounge, Breeze Beach Club or Horizons Sky Bar and Cigar Lounge. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness center and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.1 mi from The Pacific Sutera Hotel. The nearest airport is Kota Kinabalu International Airport, 3.7 mi from the property.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, Buffet

  • Free Parking Available On Site

Activities:

  • Tennis court

  • Fitness center

  • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 twin bed
and
1 queen bed
2 twin beds
2 twin beds
1 twin bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Kelvin
Malaysia Malaysia
The room that i was given was super spacious and the view is amazing! Its definitely worth the price for the amazing view despite some other issue with the room.
Tuck
Malaysia Malaysia
Clean comfortable rooms Good breakfast Good buffet dinner
John
United Kingdom United Kingdom
Beautiful facilities, lovely pool, staff were delightful and very helpful. A wonderful place to stay.
Yanki
Hong Kong Hong Kong
Nice view, comfortable bed and pillow, bed is very big, room is big. Room service food price is reasonable and taste good.
Stanley
Malaysia Malaysia
Location of the Hotel. it's located in the Kota Kinabalu city. Great and clean room.
Richard
United Kingdom United Kingdom
It was very comfortable and conveniently located close to the airport. It provided all the facilities required for our short stay in KK.
Kathryn
Australia Australia
The friendly and helpful staff were definetly the highlight
Simone
Singapore Singapore
Location is perfect The resort is awesome with all possible features Friendly staff
Nyet
Singapore Singapore
The property is gorgeous. The beach was so so but nice to be able to see the sunset. We were upgraded to a Jr suite. It was nice but a bit too large for us. We appreciated the gesture. The room was clean and airy.
Bmk69
France France
The unforgettable sunset and a delicious winemaker's dinner at Ferdinand's restaurant.

Area info

Restaurants

2 Restaurants On Site
Cafe Boleh
  • Cuisine
    International
  • Ambience
    Family-friendly
Silk Garden
  • Cuisine
    Chinese • Asian
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Modern

Resort facilities at The Pacific Sutera Hotel

Great facilities! Review score, 8.4

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Family rooms
  • Free parking
  • Airport shuttle
  • Beachfront
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area

House rules

The Pacific Sutera Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $48. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
MYR 180 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Must-know information for guests at this property

From January 1st, 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or a valid permanent resident MY PR Card are exempted.

2 complimentary rounds of bowling are provided to guests who stay for 3 nights or more.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Pacific Sutera Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about The Pacific Sutera Hotel