About this property

Comfortable Accommodations: Mercure Jelenia Góra in Jelenia Góra offers family rooms with private bathrooms, balconies, and garden or pool views. Each room includes air-conditioning, a work desk, and free WiFi. Leisure Facilities: Guests can enjoy an infinity swimming pool, sauna, sun terrace, and indoor pool. Additional amenities include a lounge, outdoor fireplace, and outdoor seating area. Dining Experience: The family-friendly restaurant serves Italian, Polish, and European cuisines with vegetarian, gluten-free, and dairy-free options. Breakfast includes local specialties, fresh pastries, and a variety of beverages. Location and Activities: Located 63 mi from Copernicus Wrocław Airport, the hotel is near attractions such as Western City (11 mi) and Dinopark (12 mi). Activities include skiing, hiking, and cycling.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Vegetarian, Buffet

  • Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 full bed
1 twin bed
2 twin beds
1 full bed
1 twin bed
or
1 full bed
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Ulviyya
Czech Republic Czech Republic
Great location, delicious breakfast, comfortable beds. Wellness is included in the price - there are 2 saunas and an indoor pool. Everything is clean and well maintained.
Lidia
United States United States
I loved the place . Very good location ( short way to Karpacz ) , absolutely very nice and accommodating staff. Nice and clean room . I'm staying in this hotel every time I am in Jelenia Gora . Thank you all for making my stay pleasurable. 🌹
Kujawiak
Poland Poland
Swimming pool, location, restaurant and bar in lobby.
Andrew
United States United States
Very kind staff who made me and my son feel very welcome; delicious breakfast; convivial front area with games for children and people generally hanging out
Andrej
Slovakia Slovakia
Tasty and rich breaks. It was highlight of the stay. Hotel stuff was always nice and helpful. Even things what I did not like it's nice hotel. Room was facilitated with a cattle, bottles of water, cafe and tea.
Markuspizza80
Czech Republic Czech Republic
Amazing hotel, great service, very complete breakfast and we particularly enjoyed the relax area with swimming pool
Markéta
Czech Republic Czech Republic
The hotel is in a good location for those who want a quiet place not too far from the center. It serves as a good starting point for trips by car. The rooms are clean, the bed is comfortable, but the equipment shows signs of wear and tear. The...
Mikolaj
Poland Poland
The property was very clean, with nice and comfortable rooms. The service was excellent and felt very professional throughout the stay. I also enjoyed the restaurant as the food was good and overall a solid experience for the region. Considering...
Urtė
Lithuania Lithuania
Good location, but the hotel shows its age. We noted a lack of power sockets, especially around the bed area. That said, for our one-night stay while traveling, it was a perfectly fine and convenient choice. It met our basic needs for the night.
Alena
Czech Republic Czech Republic
Food was great, pool was great and quite big, personal was polite and kind. The hotel Is situated near the bus stations.

Hotel area info

Restaurants

1 Restaurant On Site
Restauracja #1
  • Cuisine
    Italian • Polish • Local • European
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

Amenities of Mercure Jelenia Góra

Great facilities! Review score, 8.4

Most popular amenities

  • Indoor swimming pool
  • Parking on site
  • Free Wifi
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Mercure Jelenia Góra takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to pay the whole amount for their stay at the check-in.

Please note that the swimming pool is open from 7:00-12:00 and from 16:00-21:00.

To ensure a higher standard of services, modernization works will last until the end of June 2024. This may result in temporary inconvenience. Thank you for your understanding!

Renovation work is in progress until the end of July 2024. This may result in temporary inconvenience. We appreciate your understanding!

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

FAQs about Mercure Jelenia Góra