Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore. - 277 rooms and suites, 4 outlets, 10 meeting facilities - Family-friendly urban resort set within a culturally city - Shangri-La Cares: Commitment to your well-being in our care

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

  • Located in the top-rated area in Chiang Mai, this property has an excellent location score of 8.9!

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Halal, Asian, American, Buffet

  • Free Private Parking Available On Site

Activities:

  • Tennis court

  • Fitness center

  • Spa and wellness center


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
1 king bed
and
1 sofa bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Parvez
Bangladesh Bangladesh
The ambience, the pool and the lounges. Staff were also well mannered and genuine.
Mohamed
Oman Oman
The property is big and at a nice location. The staff are so welcoming from checkin till we left. The kods play area with attendant the gym everything was just amazing.
Neta
Israel Israel
המלון מפואר ומזמין מאוד, הצוות שירותי ומקצועי, החדרים מפנקים ומרווחים. השירות יוצא מהכלל, הגענו עם ילדים ודאגו לשים להם מברשות ומשחות שיניים מיוחדות לילדים, פינקו בעוגות ועוגיות בחדר. החדר נקי ומצוחצח. הבריכה היתה מעולה והילדים התלהבו מהפעילויות...
Dafnah
Israel Israel
Everything They treated our baby like a prince! The kids club was great The atmosphere was so good The staff The facilities The room
Luong
United States United States
Staffs were excellent and helpful. The facility was cleaned andnice, the pool was nice with life gard attendant. Breakfast was excellent. Two things need some attention. 1. The floor of the standing shower stall was slippery because of soap and...
Stephanie
United States United States
Excellent all around; especially friendly and attentive staff.
Benjamin
United States United States
The hotel is in a quiet neighborhood but still within a short walk of the Night Bazaar, which made the location very convenient. The staff were extremely friendly and attentive throughout our stay, and the breakfast offered a wide variety of...
Avishaidrori
Israel Israel
Staff, 11 floor laounch (The yound boy Chan in specific) , pool, dining room, room, spa
Limor
Israel Israel
All facilities , disconnect from the city noise , very close to the food market , great service
Elizabeth
Australia Australia
Lovely property, excellent buffet breakfasts, very good Christmas dinner, helpful staff

Area info

Restaurants

4 Restaurants On Site
China Kitchen
  • Cuisine
    Chinese
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
Dhala & Pool
  • Cuisine
    Italian • Thai • International
  • Ambience
    Family-friendly • Romantic
The Lobby Lounge
  • Open for
    Lunch • Dinner • High tea • Cocktail hour
Kad Kafe
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Romantic

Resort facilities at Shangri-La Chiang Mai

Great facilities! Review score, 8.8

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Shangri-La Chiang Mai takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of THB 4,000 is required on arrival. That's about $120. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of THB 4,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Shangri-La Chiang Mai