Arusha Serena Hotel

–Great location - show map
+27 photos
Scored 8.5
Rated very good

Staff

9.0

About this property

Comfortable Accommodations: Arusha Serena Hotel in Arusha offers family rooms with balconies and lake views. Each room includes a work desk, free toiletries, and a TV. Dining and Leisure: Guests can enjoy a restaurant serving African, British, American, Italian, and seafood cuisines. The bar provides a relaxing atmosphere. Free WiFi is available throughout the property. Convenient Location: Located 15 mi from Arusha Airport, the hotel is near attractions such as Old German Boma (11 mi) and Ngurdoto Crater (17 mi). Free on-site private parking is provided. Exceptional Service: Highly rated for its attentive staff and excellent breakfast, the hotel offers a 24-hour front desk, concierge service, and a tour desk.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Airport shuttle
  • Non-smoking rooms
  • Free Wifi
  • Room service
  • Restaurant
  • Family rooms
  • Free parking
  • Bar
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
1 king bed
3 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Lookielew
United States United States
“I absolutely loved our stay here. It’s a beautiful place to be, surrounded by lush vegetation. Peaceful. the staff was wonderful and accommodating. I would have stayed longer if I was not already scheduled to leave.”
Karen
United States United States
“The grounds were beautiful and the bed was very comfortable. The staff was always great to interact with. Liked the lounge area and the outdoor patio and lawn area overlooking the lake.”
Ramal
Kenya Kenya
“Relaxing stay after couple of safaris. Bar area and the garden is really nice”
Maki
South Africa South Africa
“Facility is clean & beautiful. Nature environment, garden was wonderful to walk. Restaurant, bar was beautiful. Shower pressure in the room was great!! Bed pillow was also perfectly soft. Variety artistic products in the gift shop, and arts...”
Malik
Pakistan Pakistan
“Amazing location amid pristine coffee plantation and gardens and located on the lake. Did canoeing with my family in the morning after a leisurely breakfast on the open patio which overlooks the lake. Excellent overnight stay.”
Susan
Uganda Uganda
“The breakfast buffet was satisfactory, offering a range of standard options like eggs, toast, and pastries. While it lacked a touch of creativity or local flair, it was convenient and filling. The buffet included a selection of fruit juices,...”
Julian
Tanzania Tanzania
“Well kept property with beautiful landscaping and grounds.”
Maghimbi
Tanzania Tanzania
“The spirit of service the hospitality the cleanliness all were perfect”
Jerry
United States United States
“The property is a great place to rest and relax - especially if you're going out to a game drive. The grounds were beautifully maintained.”
Aikaterini
Greece Greece
“Beautiful colonial-style hotel in a wonderful estate full of trees, plants and flowers, with delicious breakfast and lunch/dinner, excellent massage services, ideal for a couple of days to recover from the Kilimanjaro hike. We really enjoyed the...”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    African • American • British • Italian • Seafood • German • Local • European
  • Ambience
    Family-friendly • Modern • Romantic

Amenities of Arusha Serena Hotel

Great facilities! Review score, 9

Most popular amenities

  • Airport shuttle
  • Non-smoking rooms
  • Free Wifi
  • Room service
  • Restaurant
  • Family rooms
  • Free parking
  • Bar
  • Breakfast

House rules

Arusha Serena Hotel takes special requests – add in the next step!
Check-in
From 12:00 PM to 8:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 10:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 12 years
Extra bed upon request
$100 per child, per night
13+ years
Extra bed upon request
$150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Please note that airport transfers from Kilimanjaro International Airport can be arranged for upon request, at an extra cost. Kindly note full flight details required at least 24 hours to your travel date.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Arusha Serena Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about Arusha Serena Hotel