Holiday Inn & Suites Chicago-Downtown by IHG

–Great location - show map
+66 photos
Scored 7.6
Rated good

Free Wifi

9.0
  • Swimming pool
  • Free Wifi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Baggage storage
  • Heating

Only a few blocks from the Willis Tower, this Chicago city center hotel features comfortable rooms and thoughtful on-site facilities. The hotel also features a seasonal outdoor swimming pool along with modern fitness facilities. Popular area attractions, including Greek Town and the University of Illinois Chicago Campus are located close to the Chicago Downtown Holiday Inn. Shedd Aquarium, the Magnificent Mile and Navy Pier are also easily accessible with nearby public transport systems.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • 24-hour front desk
  • Daily housekeeping
  • Laundry
Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

American, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
or
2 queen beds
1 king bed
and
1 sofa bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
1 king bed
1 king bed
1 king bed
and
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Julie
United States United States
“The manager was exceptional. Other front desk staff did not seem as interested in helping with customer needs or requests. Pool b was great.”
E
United States United States
“the location is perfect. the room and bed are comfortable thou you can hear the sounds of some kids outside but overall its excellent.”
Jean
United States United States
“It is close to Union station, the staff was friendly and helpful and the rooms were clean and comfortable. The pool area was really nice too!”
Bowman
United States United States
“We took an Amtrak that arrived at Union Station at 11:40am. We were able to check-in at 1:14pm. That was very much appreciated, considering check-in isn’t officially until 3:00pm. All of the front desk staff were friendly and accommodating. When...”
Laura
United States United States
“The worker at the breakfast buffet was the sweetest greatest asset to this company”
Emily
United States United States
“It was close to the train station and the staff (Andy) was phenomenal”
Kelly
United States United States
“Convenient location Convenient check in and check out Nice room set up Bed comfortable”
Sara
United States United States
“Great welcoming staff. Convenient location. Rooms were comfortable and the hotel felt secure.”
Shena
United States United States
“The property is very clean, and very quiet. The rooms were clean the hallways were clean it was just overall very clean and very quiet.”
Randy
United States United States
“Check in was excellent. The agent at check was very helpful, friendly, courteous and professional.”

Hotel area info

Amenities of Holiday Inn & Suites Chicago-Downtown by IHG

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • 24-hour front desk
  • Daily housekeeping
  • Laundry

House rules

Holiday Inn & Suites Chicago-Downtown by IHG takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Holiday Inn & Suites Chicago-Downtown by IHG