Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

  • Located in the heart of Chicago, this hotel has an excellent location score of 9.3

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

  • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
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1 king bed
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1 sofa bed
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1 king bed
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2 full beds
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1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key Global Eco-Rating
Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Allison
United States United States
Beautiful hotel in a great location since we were in town for the Foo Fighters at Soldier Field! The staff members are very friendly and accommodating. Kia at the front desk graciously let us know we could check out an hour late, free of charge....
Alexandre
United States United States
Great location, room is comfortable and modern, amazing view
Alon
Israel Israel
Excellent location in the very heart of Chicago on the river. Easy walk to Magnificent Mile, Millenium Park, Navy Pier. Very nice rooms, excellent fitness center very well equipped open 24/7
Danielle
United States United States
Gorgeous views, excellent gym, perfect little bar downstairs. And the location is great for families! There are ton of playgrounds that are walkable and lots of free things to do with young kids.
Latrell
United States United States
Great location, great city view, very clean and service was great!
Maria
Puerto Rico Puerto Rico
Excellent Location, view from our room, facilities, service.
Andrea
United States United States
Wonderful location. Free upgrade for being a return customer.
Sheila
United States United States
It was nice we got upgraded to a suite. Room was overall clean and spacious.
Holden
United States United States
Convince in location to most everything we wanted to do
Barbara
United States United States
This was my first time staying here and it won’t be my last Wonderful safe as single female and the staff was exceptional The best hotel I stayed in while in Chicago

Hotel area info

Restaurants

1 Restaurant On Site
The Palm
  • Cuisine
    American • Italian • Steakhouse
  • Ambience
    Traditional

Amenities of Swissotel Chicago

Great facilities! Review score, 8.6

Most popular amenities

  • Private Parking
  • Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar
  • Breakfast

House rules

Swissotel Chicago takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that the property no longer has a swimming pool.

The amenity fee includes the following:

Daily $15 F&B Credit for Amuse (daily credit amount cannot be combined during the stay)

Basic High Speed Internet Access

Vitality Fitness Classes

Daily $12 Dry Cleaning Credit (daily credit amount cannot be combined during the stay)

Nightly Shoe Shine (upon request)

10% off private transportation

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Swissotel Chicago