About this property

Comfortable Accommodations: The Hotel Castro San Francisco in San Francisco offers 4-star comfort with free WiFi, air-conditioning, and private bathrooms. Each room includes a refrigerator, TV, and free toiletries. Convenient Facilities: Guests can enjoy a elevator, outdoor seating area, and streaming services. Additional amenities include a coffee machine, sofa bed, walk-in shower, and sofa. Prime Location: Located 1.7 mi from San Francisco City Hall and 1.9 mi from the University of San Francisco, the hotel is near Moscone Center and Union Square. San Francisco International Airport is 12 mi away. Guest Favorites: Guests appreciate the convenient location, bar, and suitability for city trips.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)


Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Ronald
United States United States
I loved the location. The beds were comfortable and the rooms were a decent size. A good value for the price.
Brian
United States United States
The bed was very comfortable and liked the design of the room. I like staying places that are apartment oriented rather than staffed hotels.
Mica
United States United States
Great location to stay for the Castro and easy to get an lyft anywhere! Been wanting to see here with my wife and great timing for Sam Smith's residency at the Castro Theater! Our valentines "weekend getaway" being a Wed- Fri adventure!
Lewis-farrell
United States United States
Amazingly high tech interaction. The room was a bit small for two instead I would suggest reserving the larger rooms
Fern
United States United States
Good location, usually has availability; most spots around there going out of business
Matthew
United States United States
Didn't know what to expect from a hotel where there was no staff on site. I was blown away! For an area with such limited space it is amazing & beautifully done. The room was clean with a very modern feel to it. Lots of light and even a small...
Jena
United States United States
the location was amazing! it was in the heart of the castro but not directly on the street so it wasn’t as loud and active. it felt safe and clean. we got the bowie room and i loved that it was in the back of the building so even more privacy and...
Bart
United States United States
Room, location, and ease of self-reg and in/out process.
Dan
United States United States
Location! There aren’t many options in the Castro so we were excited to try this new (ish) facility. While the rooms are small, they are stylish and nicely appointed. Don’t miss the roof deck with its expansive views.
Kellee
United States United States
Comfy bed, hospitable concierge and the ac worked well.

Hotel area info

Amenities of The Hotel Castro San Francisco

Great facilities! Review score, 8.6

Most popular amenities

  • Free Wifi
  • Non-smoking rooms
  • Elevator
  • Heating

House rules

The Hotel Castro San Francisco takes special requests – add in the next step!
Check-in
From 4:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $250 is required. The property charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardCarte BleueDiners ClubJCBMaestroDiscoverCartaSiUnionPay debit cardEC-CardBC-CardUnionPay credit cardPayPalWestern UnionApple PayiDealAlipayRed 6000ATM cardCash Cash is not accepted

The fine print

Must-know information for guests at this property

The Hotel Castro San Francisco will charge the credit card for the total amount of your reservation including all taxes at the time of confirmation via the virtual front desk. During the virtual front desk confirmation process a valid ID and a selfie picture is required to be uploaded to complete your check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A damage deposit of $250 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Hotel Castro San Francisco