Spanning across 1,300 pristine acres on Oahu’s North Shore, Turtle Bay is an adventurer’s playground with 12 miles of biking and hiking trails, and five miles of secluded shoreline. The resort is just a few minutes away from historic landmarks and popular attractions, including Haleiwa town, Polynesian Culture Center, and famed surf breaks – Banzai/Pipeline and Waimea Bay. The main building includes 408 guest rooms and suites, all with breathtaking ocean views. Tucked away in a private oasis just steps from the water’s edge, 42 exclusive Ocean Bungalows offer added comfort and privacy. Access to the Ocean Club Lounge provides a comfortable space to relax and enjoy breakfast, lunch, and evening appetizers. Savor farm-fresh dining at six restaurants and bars, including the resort’s signature restaurant Alaia which sources ingredients grown at Kuilima Farm. A weekly dinner show, Paniolo Paina, lets you experience a luau like you’ve never seen before. Enjoy an outdoor feast, live entertainment, pony meet and greet and a fire knife show. Fill your days with as much – or as little – activities as you please. Walk to seven beaches where you can go surfing, standup paddle boarding, snorkeling, and kayaking. Jamie O’Brien Surf Experience, the North Shore’s premier surf school offers lessons for all ages and skill level. Helicopter tours, horseback rides, golf, spa, bike rentals, tennis courts, pickleball, and more are available on-site.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

  • Top Location: Highly rated by recent guests (9.5)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

  • Parking Available On Site

Activities:

  • Tennis court

  • Fitness center

  • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
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2 queen beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Key Global Eco-Rating
Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Travis
United States United States
Stunning location and hotel overall. Food was great
Michael
United States United States
The staff was outstanding. From reception, to the restaurants, Sunset Bar, and all of the support staff.
Jack
United States United States
Staff was excellent. Very friendly and helpful. We experienced the Kona storm and it created a very difficult situation for my family and friends. The Ritz was very accommodating and assisted us with our difficult situation.
Ling
Taiwan Taiwan
Love the location with amazing sunset !!!! Definitely check it out the golf course at Palmer course
Francesca
Canada Canada
Beautiful property, clean, wonderful staff Great Pilates reformer class from Melissa Great beach walks
Reade
United States United States
Great hotel beautiful location they upgraded my room!
Shari
United States United States
Gorgeous location. Beautiful rooms and excellent staff.
Tam
Australia Australia
enjoyed the relaxed and quiet vibe at this resort, much different from Waikiki! the staff were wonderful and friendly, the room was spacious and well-lit and the beds were comfortable the multiple food options provided some variety and were (as...
Sean
United States United States
Absolutely beautiful property and staff! I will be back
Wanda
United States United States
We really enjoyed our stay...the hotel and staff treated us so well

Area info

Restaurants

3 Restaurants On Site
Beach House by Roy Yamauchi
  • Cuisine
    American • Local
  • Open for
    Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly
Alaia
  • Cuisine
    American • Local
  • Open for
    Breakfast • Dinner • Cocktail hour
  • Ambience
    Family-friendly
Lei Lei's Bar & Grill
  • Cuisine
    American • Local
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly

Resort facilities at The Ritz-Carlton O'ahu, Turtle Bay

Great facilities! Review score, 9.3

Most popular amenities

  • 4 swimming pools
  • Wifi in all areas
  • Beachfront
  • Parking on site
  • Spa and wellness center
  • Non-smoking rooms
  • Fitness center
  • Bar
  • Private beach area
  • Breakfast

House rules

The Ritz-Carlton O'ahu, Turtle Bay takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
Adult (18+ years)
Extra bed upon request
$25 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit card

The fine print

Must-know information for guests at this property

Complimentary air mattress may be available upon request at the front desk. Contact the property for more details.

Pets are allowed but with a nonrefundable pet deposit. Pets need to be 35lbs or less and are not allowed in our Villas or Bungalows.

A smoking cleaning fee of 300 USD per sleeping space will be charged for any smoking in guest rooms.

The resort fee is taxable and varies based on the accommodations type. Contact property for details.

Included in Resort Service Fee:

- Arrival Lei Greeting

- Two Refillable PATH Water Bottles, with refill stations located throughout the resort

- Unlimited Toll-Free Local & 60-Min of Domestic Long Distance Telephone Calls

- High Speed Wi-Fi (10mbps)

- Use of Beats Pill Speaker (based on availability, sign out through Housekeeping)

- Daily Resort Activities (visit The Guidepost or see our Calendar of Events)

- Use of Resort Cruiser Bikes (45-min per day/per guest, 2 cruisers per room, based on availability)

- Beach Toys & Boogie Boards at Kuilima Cove (based on availability)

- Beach Umbrellas and chairs at Kuilima Cove (based on availability)

-Daily Basket of Range Balls (after 12 noon)

- Admission to One Fitness Class of the day (visit Nalu Spa or see our website)

- Use of GoPro Camera for up to 24-hours (SD memory card not included, sign out at Surf House)

- One Hour Pickleball Court usage (sign out at The Guidepost)

- Use of Business Center Facilities

- NOTE: Resort Service Fee inclusions are subject to change. Special events not included.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of $300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: TA-064-482-0992-01

FAQs about The Ritz-Carlton O'ahu, Turtle Bay