Hotels near Khazret Sultan Mosque, Astana

The staff is so welcoming and kind. Reception is very helpful and works 24/7. The bed is comfortable.

Services for other people from other countries.

It’s our third time at this hotel and I really love it . Stuff is very friendly, breakfast is great, room is very clean. Highly recommend

Everything is perfect. Exceeds other hotels even that are twice expensive.

Concierge service from Aruzhan was at the same level of the Ritz Carlton which I also stayed at in Astana. I would come back again because Aruzhan was highly attentive, respectful, and trustworthy. The hotel thank you card was a professional touch just like the Ritz, was much appreciated. The facial services were outstanding, which use medical grade instruments. The leg and shoulder massage was very affordable and enjoyable. The food was very delicious and open all night on the first floor which made things easy.

This is a small yet very convenient hotel with friendly staff and an excellent location - just 15 minutes from the city center by taxi. The room was perfectly clean. As I was traveling alone, I could choose between the two towels provided; while the first had an awkward stain, the other was clean and smelled fresh. I didn’t have breakfast, as I had to leave the hotel early in the morning and couldn’t find anyone to ask when breakfast is usually served. While the price for the stay is modest, I wasn’t expecting a breakfast buffet tailored to a vegetarian or plant-based diet. To conclude, this is a very reasonable choice if you are looking for a small, clean, and budget-friendly place to stay in vast Astana.

Nice concept - several great restaurants are in the same building!

Overall good location for good price

Booked this hotel for my parents and they were very satisfied with everything! I've been exchanging messages with a hotel staff to make sure that everything is ok. They were very nice and responsive.

I would like to express my sincere gratitude to hotel administrator Akniyet Duisenova. She is a true professional who did an outstanding job to make my stay as comfortable as possible. Akniyet was always attentive, responsive, and ready to help with any question. Thanks to her support and assistance, I felt not just like a guest in the hotel, but truly at home. Every situation was handled quickly and with genuine care for the guests. Many thanks to her for her professionalism, kindness, and attention to detail. Employees like her make the hotel stay truly unforgettable.

The best value, location, helpful staff, breakfast.

Was very clean and personal very we’ll educated

Breakfast, luggage storage, good location, room

Helpful staffs.. I got sick at night and i needed Teraflu and I rang them.. they brought it to my room at 1am midnight..

Ruzanna was super nice at the reception - she greeted me with a smile. The check in was the fastest ever. No administration - just convenient! On top Ruzanna prepared breakfast at 05:30 as I needed to check out early this day! Thank you !

Gokai hotel was great - the staff are wonderful and very helpful. Breakfast is not buffet style and they will prepare it for you after asking and bring it out - everyday was delicious. The location is not ideal for those looking to walk to the main sites (near the White House etc.) but it is not a long taxi drive (download Yandex). Another major thing is the internet - sometimes very very slow, but this is a common problem across hotels in this range in Astana. Would highly recommend

Not my first time staying at the One Hotel Astana and sure isn’t my last. Everything was perfect as usual.

Staff service, room, wifi, quiet, value for money