Places to Stay in Kutchan

Everything. From the room (private onsen, traditional Japanese room), location, staff and value for money.

The staff is so nice and proactively help me to arrange pick up and drop off. Sent me the JR train timetable. Arranged driver to pick me up from station. Allow me to send the luggage before arrival. Hotel shuttle is so convenient. Japanese room is so cosy and clean. Very good value with such amazing services in Niseko Hirafu area.

Worth every penny!! Everything is perfect. Well-trained and super friendly staff plus great breakfast.

Fantastic facility, great food in the restaurant, clean bathrooms, friendly staff and a super convenient bus that takes you to the main ski hill. There were great restaurants close by as well!

Staff,room and meal! Definitely view is amazing.

Comfortable, quiet, great breakfast, Netflix tv to relax after ski day The regular shuttle was great. Otherwise, it is 10-15 min walk to the main city.

the view from out room is amazing and staff were so friendly and warm

Taking my kid to Niseko for our first-ever ski trip was already a dream come true, and snagging a family room for the three of us last minute was nothing short of a miracle. The whole stay was top-notch, way beyond what I expected. The front desk was super quick and efficient, getting us checked in and up to our room in less than 20 minutes. We'd shipped our ski gear to the hotel from Haneda Airport a week in advance, and the fact that they could store it for us made the start of our trip so much easier. Big shoutout to the two cool guys working over the holidays who helped lug our bags up to the room. Our room wasn't a suite, but it was still spacious, clean, and cozy, complete with a mini kitchen and a washer-dryer. No bathtub, but the mini sauna shower room more than made up for it with a super relaxing shower experience. The studio layout with a 3-meter wide bay window offered an incredible view of the snowy slopes and streets outside – watching the snowfall from inside was just magical! There was also this super thoughtful 2-meter wide ventilated wardrobe by the entrance, perfect for drying out all our snow-soaked gear without making the room smell like a damp locker room, thanks to the heating. And I've got to give a huge shoutout to the front desk manager. On the day we checked out, February 6th, I had no clue you needed to book the bus back to New Chitose Airport in advance. Thankfully, the manager stepped in, called the bus center, and secured seats for us. Super grateful for their efficient and thoughtful help! Plus, they offer this handy service where you can ship your extra luggage to another location. We sent four big suitcases to Haneda Airport, so we could just head out with our backpacks, feeling a bit wiped post-skiing. This luggage shipping service was a game-changer!

Loved the two bedroom option for the money it was a great value. We had 3 people and the space was nice to have even though we didn’t use the kitchen. It is at the bottom of the hill but the walk to town want bad at all. Breakfast was great and the dinner option was nice to have even though we didn’t take advantage of it.

All I can say is WOW. When I arrived, we were welcomed with smiling faces. Then they brought our luggages to the room while we were checking in. They also gave us welcome cookies, how nice! It wasn't just that - they were so helpful with all our little whims. For example, I brought bulky clothes because it's winter, so I had to vacuum seal all of them in a jumbo plastic bag. I called the front desk to ask for help, 1 minute later, they arrived with a vacuum and helped me seal it. Another special thing to note is their complimentary private onsen!!!! Waaah! It looked very nice. Unfortunately when I booked, I wasn't sick, but I caught colds, so I had to cancel. Their buffet breakfast is also great. A lot of their staff are on working holiday visas, so there's no language barrier here. They're all smiling faces everywhere. Made our stay so much easier and better. The room is SPECTACULAR. It's got a laundry and dryer in one. And if you have more stuff to wash, they have one at the end of the hallway too. Love it. I would come here again.

not a big onsen but very good, hot and cold onsen tub outdoor, ski resort view is good, can see mt.Yotei in front of the hotel, the room is very good and so comfortable 😃

Stayed here to have access to Niseko and Rusutsu ski resorts. Location is great; easy drive to the resorts. Walking distance from several restaurants and two grocery stores. Much quieter than the main resort areas. The hotel is clean, simple, and nice. Good value. The staff are excellent. They went out of their way to help support a room request I had made. Overall, would recommend.

The entrance table and emails provide all the information needed to get into the house and room. I stayed here at the end of Oct. and there were only 2 other guests. very quiet. view of the ski mountain from room. Right beside the coop supermarket for cheap meals. I drove a rental here and had no problem parking or finding the property. Kitchen, Laundry, its all here.

This place is absolutely gorgeous. The room with view of Mt. Yotei was incredible. The service was impeccable, they even went the extra mile coordinating with our previous hotel and our next hotel to have a lost item shipped to our next stop. The private onsen was amazing. We don't usually do hotel breakfast, but this spread was next level, they had everything and of ridiculously good quality, I'm still thinking about the local camerbert cheese and the cured ham... Tuna sashimi and salmon roe for donburi, ridiculously good local fruits, just the tip of the iceberg, they had everything. We stayed in the off-season (late Sept 2024) so the value of the room was probably one of the best we have come across in the last 15 years of traveling the globe. Oh, didn't mention the beautiful kitchen with everything you need and super high end equipment and pots/pans etc. If you want to spoil yourself in the off-season don't think twice, just book this place. And thank you so much again to the staff for helping us recover our lost item from a previous hotel, you really went above and beyond, and we are eternally grateful. Keep up the stellar job and we can only hope to come back in the near future.

It was very comfortable and in an amazing location!

Train platform right outside guesthouse, host is very friendly and sweet, he can provide meals if you request (I didn’t have the chance to), cozy atmosphere

The place is new, clean, rooms have enough room, showers are good. Staff are friendly and responsive

Perfect place to stay for shredding that japan powder

The location was good for skiing, only 5 min drive to the slopes. The host was very kind, and very responsive. Best price per value in the area