Rooms in Hirafu

Extremely helpful and friendly owners, free shuttle to Niseko and back, and a bus stop right outside

Comfortable, quiet, great breakfast, Netflix tv to relax after ski day The regular shuttle was great. Otherwise, it is 10-15 min walk to the main city.

Staff,room and meal! Definitely view is amazing.

the view from out room is amazing and staff were so friendly and warm

The staff is so nice and proactively help me to arrange pick up and drop off. Sent me the JR train timetable. Arranged driver to pick me up from station. Allow me to send the luggage before arrival. Hotel shuttle is so convenient. Japanese room is so cosy and clean. Very good value with such amazing services in Niseko Hirafu area.

The staff, ease of the location to restaurants, fairly easy to the lifts, rental facility on property, ski lockers with boot warmers, onsen/pool, restaurant. Rachel especially was very hospitable remembering our name after just one meeting. The front desk was very accommodating when we requested for a late check out as our son fell ill and was able to rest until our departure in the comfort of the room.

Everything. From the room (private onsen, traditional Japanese room), location, staff and value for money.

Taking my kid to Niseko for our first-ever ski trip was already a dream come true, and snagging a family room for the three of us last minute was nothing short of a miracle. The whole stay was top-notch, way beyond what I expected. The front desk was super quick and efficient, getting us checked in and up to our room in less than 20 minutes. We'd shipped our ski gear to the hotel from Haneda Airport a week in advance, and the fact that they could store it for us made the start of our trip so much easier. Big shoutout to the two cool guys working over the holidays who helped lug our bags up to the room. Our room wasn't a suite, but it was still spacious, clean, and cozy, complete with a mini kitchen and a washer-dryer. No bathtub, but the mini sauna shower room more than made up for it with a super relaxing shower experience. The studio layout with a 3-meter wide bay window offered an incredible view of the snowy slopes and streets outside – watching the snowfall from inside was just magical! There was also this super thoughtful 2-meter wide ventilated wardrobe by the entrance, perfect for drying out all our snow-soaked gear without making the room smell like a damp locker room, thanks to the heating. And I've got to give a huge shoutout to the front desk manager. On the day we checked out, February 6th, I had no clue you needed to book the bus back to New Chitose Airport in advance. Thankfully, the manager stepped in, called the bus center, and secured seats for us. Super grateful for their efficient and thoughtful help! Plus, they offer this handy service where you can ship your extra luggage to another location. We sent four big suitcases to Haneda Airport, so we could just head out with our backpacks, feeling a bit wiped post-skiing. This luggage shipping service was a game-changer!

Train platform right outside guesthouse, host is very friendly and sweet, he can provide meals if you request (I didn’t have the chance to), cozy atmosphere

Concierge service was very helpful with our questions leading up to and during the trip!

The room was spacious, warm and very clean. You have a microwave, a kettle, Tv and a small fridge big enough for 1-2 people. The bathroom is big and spacious. The most important is the owner and his wife. They are absolutely amazing people. They helped me when my car broke down and they arranged everything for me with the rental company. They went the extra mile always with a smile. I don’t speak much Japanese and without their help it would have been hell. They treated me like family, not just only a customer, and that really touched my heart.

My Ecolodge was the perfect budget accommodation in Niseko! They had a shuttle that picked us up and dropped us off where our buses arrived and a shuttle to get us to the slopes in the morning. The public buses also stop at the intersection outside of the hotel, so there are plenty of options to get around. Staff was super friendly and helpful! Breakfast is included and very good.

Very friendly and helpful staff. It felt like a family ran business. Sleeping area was nice and clean. Dry locker for ski gear accommodated what I assumed was a full house.

Great location, only 10 minutes drive to Hirafu. Great value and host was warm and helpful during our 6 nights stay. Place is super clean and comfortable. Will def visit again!

Fantastic double storey new build, super warm/cosy, clean and well laid out. Beds super comfortable. You even have your own Garage! Short walk to Hirafu's restaurants/shops, shuttle bus or even active walk to ski lifts. Staff were prompt, professional and great to deal with. Thank you again team, will recommend you to friends and business network. Highly recommend ! A+

Great base for Niseko, staff is cool and helpful.

Very clean and spacious with just about everything you would need.

Loved the two bedroom option for the money it was a great value. We had 3 people and the space was nice to have even though we didn’t use the kitchen. It is at the bottom of the hill but the walk to town want bad at all. Breakfast was great and the dinner option was nice to have even though we didn’t take advantage of it.

Breakfast was hearty. Staff are knowledgeable. Morning shuttle to ski lifts.

Great location, the place was clean, comfortable, and had storage for ski/snowboard equipment.