Rooms in Shinano

The beds were very comfortable in the big room and the staff was amazing

The room is so clean, spacious and very comfortable. The staff is very accommodating and very welcoming. Highly recommended!!

Genuinely the best place we have ever stayed. We have done many snow trips in Aus and Abroad, this takes the cake. This is the best place we have been too. I'll try to keep it short: - Staff all genuinely care and check in with you each day. Brendon the owner continually goes above and beyond to make your stay as enjoyable and relaxing as possible. - Great food, drinks and service. We found it great eating Japanese on the mountain while snowboarding and then coming back for something a bit more western and close to home for dinner. - The lodge is family run and feels like another home when abroad, multiple spacious areas to relax, wood fire, drying room, kids room, lounge, vending machines, restaurant. Honestly what more could you ask for. - Convenience: Chairlift is right outside the lodge, food onsite as well as a conscience store a 3 minute walk away. They let you arrange pick up and drop off to the train station or town so no need to worry about taxis or busses. Lastly, the care. We were late, lost a room key, mixed up our days up and missed check out. Their first priority was make sure we were happy and had a roof over our heads. They were booked out and still managed to sort us somewhere to stay. Great Lodge, even better location, and best of all, the amazing staff.

The staff is very kind. They solved my problem immediately when i had a transportation trouble to the ski school. I deeply appreciated their help.

Staff were super friendly and helpful

The property is beautiful and well kept with a lovely open air onsen. The views are breathtaking! The breakfast buffet was over the top and the French restaurant was delicious! Complimentary afternoon snacks and drinks was an added bonus! The shuttle to and from the train station was a blessing and the staff was incredibly efficient and kind.

We loved our stay here - The room was clean, comfortable, spacious and had everything we could possibly need including a small kitchen area, fridge and microwave. We loved the sauna area. It had a very cool vibe with an old VW bus converted into a cold plunge. Would definitely stay here again.

Exactly what I expected friendly and more

Lovely rooms and the dinner was excellent!

We forgot something and they chased it and safely returned to us

Best snow experience for my kids

Owners very nice people. Very helpful to us

The owner of the place was very nice and friendly.

The sauna and cold plunge ++ Comfortable bed ++ Such cool architecture ++

The beautiful view of the lake, the owner was extremely nice and helpful. The cabin was cozy and very clean. It was Christmas so my partner and I had enough space and were able to add a tree to the living room.

It was so comfortable and clean, and very well designed. We loved our sauna and cold plunge attached to the earth boat. It was very serene and peaceful looking out into the woods from the bedroom window

Beautiful home, well appointed. Fantastic location for ski/snowboard vacation.

What a beautiful place in the woods. Excellent views of all things beautiful! Thank you very much.

We had a wonderful stay at White Tree with two young children for five nights - we felt like we were at home. We loved the delicious breakfast and dinners, the shared downstairs onsen style bath after a day on the snow, and the common space where our children could play with toys, hang out, and watch TV- they played with Hayden's and Saki's kids. We rented gear and had our girls take 4 days of their first ever ski lessons with Susie at Shinano Snowsports (run by White Tree) and bought discounted lift tickets for Tangram/Madarao from White Tree- it was so easy and convenient! Being within walking distance of Tangram's chairlift is great, and the staff and other guests were friendly and welcoming. Thank you Hayden and Saki for a wonderful stay!

The hosts are fabulous people and their level of care exceeded our expectations in every aspect.