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The receptiveness of the staff

Nice hotel, very comfortable bed.

The hotel was great. The staff were friendly. The room was clean and the bed was very comfortable. The shower was powerful and temperature was constant. We had a fridge which was good plus milk and fruit juice. The teas were very nice. The location was good for local restaurants and pubs, shops and the Churchill theatre. Buses close by and Bromley North railway station was close. We would definitely return.

Absolutely stunning old building. Very well kept.

Staff and owner were friendly and polite

Reception staff member Jana outstanding in her welcome and provided upgrade to a spacious room with large bay windows and lovely view of gardens. Restful environment in stately surroundings. Extremely good value for money, especially considering that parking and breakfast are included.

I liked the location and the look of the hotel

Always a great place to stay just outside central London.

Loved everything about it. Good location close to the bus stop..very clean and neat, nice receptionist

The hotel was in a fabulous area with great access to the 02 arena. It was very warm when we got there so we were also given a fan .... Nothing was too much trouble for the staff and our weekend in London was amazing

The staff were polite, nothing was too much.

It's a great location, the staff were wonderful, the wi-fi worked a treat, and the room was clean.

Really freindly staff all round always smiling. The hotel was very tastefully decorated with some really nice christmas decorations. Increadably chilled out bar with a good choice of food. Room was just right and a perfect super comfy mattress (big bug bear of mine when hotels cut corners) Well equipted gym too which is a bonus. Would not hesitate to stay there again ! Thank you

Great little hotel, staff were very helpful 👏

The staff were very friendly, welcoming, and attentive throughout my stay. The room was comfortable, clean, and well equipped with everything I needed. Overall, I really enjoyed my stay.

Staff very helpful and polite. Room excellent. Had a great sleep. Breakfast was great. Have stayed here before. But this time was even better.

I had to do a very late check in and they were very accommodating.

Parking was SUPER easy, transport was super close, staff was friendly & efficient and cute to boot!

Nice atmosphere , well connected. We even had cream and conditioner in the bathroom.

Everything was clean and fresh. Check-in was easy, and we were allowed to check in an hour early, which was much appreciated since we just had an hour and a half ride from Heathrow and just got off a 10 plus hour flight from Los Angeles. Room was clean and spacious enough my for daughter and me.