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Staff were so helpful! Went out of their way to accommodate our arrival and to arrange our early morning departure to the airport. They arranged a private transfer to the airport. Our driver was excellent and of great value.

The location and the personnel.

Location near train station is good. Room was adequate and bed reasonable. Breakfast was good.

The staff was incredible, from the front desk, housekeeping and the management!. They are refurbishing and, restoring!

I always enjoy my stay at Rama , Vanni & staff are great & welcoming, Great location close to grocery/bar & movie theater, Clean nice restaurant on site & close to many points of interest by car,taxi Vesuviana (Napoli, Pompei & Molo Beverello)

Secure parking, great rooms and staff. Quiet area of town. Restaurant also quite good and decent breakfast. Outside area, the room and all common areas were impeccably clean. What impressed me most was the staff. All very helpful and seemed to be very happy working there. Always a smile and went out of their way to make my stay a pleasant one. Was there for a full week and will be back! Perfect for business travellers. Nice covered lounge and smoking area outside.

Very clean and the front desk and breakfast staff were absolutely fantastic

During our recent visit to Naples, we chose the Holiday Inn as our base and opted for a suite to make our stay more comfortable. The hotel’s location proved to be convenient for exploring the city, and the suite itself was spacious, well-maintained, and equipped with all the amenities one would expect from a reputable international hotel chain. What truly set this experience apart, however, was the outstanding level of service provided by the hotel staff—particularly the reception manager, Angelo. From the moment we arrived, Angelo demonstrated a remarkable commitment to guest satisfaction. He was not only professional and efficient but also genuinely warm and welcoming. Whether it was assisting with check-in, offering local recommendations, or ensuring our specific needs were met, he consistently went above and beyond to make us feel valued and cared for. The rest of the staff mirrored this high standard of hospitality. Every interaction was marked by courtesy, attentiveness, and a sincere desire to enhance our stay. It was clear that the team takes great pride in their work and strives to create a positive and memorable experience for every guest. For travelers seeking a reliable, comfortable, and service-oriented hotel in Naples, I wholeheartedly recommend the Holiday Inn. The combination of excellent accommodations and exceptional staff makes it an ideal choice for both leisure and business travelers alike.

Such a beautiful hotel! Super clean, comfortable, and the staff was so kind. Loved my stay

Location was good; staff were excellent; never stayed in a room this clean; it was exceptionally clean!

Staff was wonderful.Bed was comfortable. Halls were astetically pleasing.Great experience. Shuttle/shuttle drivers were wonderful.

Staff recommendations and help with local restaurants was great!

Good location close to the airport but no shuttle servicE. 40 euros is too much for a 10 minute drive. Breakfast was mediocre. No hot water for tea. No offer of a cappuccino.