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Location was good; staff were excellent; never stayed in a room this clean; it was exceptionally clean!

Felt safe, friendly people, had to translate with English-Italian but worked good

Location near train station is good. Room was adequate and bed reasonable. Breakfast was good.

The location and the personnel.

The staff was incredible, from the front desk, housekeeping and the management!. They are refurbishing and, restoring!

Secure parking, great rooms and staff. Quiet area of town. Restaurant also quite good and decent breakfast. Outside area, the room and all common areas were impeccably clean. What impressed me most was the staff. All very helpful and seemed to be very happy working there. Always a smile and went out of their way to make my stay a pleasant one. Was there for a full week and will be back! Perfect for business travellers. Nice covered lounge and smoking area outside.

Very clean and the front desk and breakfast staff were absolutely fantastic

Very nice hotel friendly staff great location

During our recent visit to Naples, we chose the Holiday Inn as our base and opted for a suite to make our stay more comfortable. The hotel’s location proved to be convenient for exploring the city, and the suite itself was spacious, well-maintained, and equipped with all the amenities one would expect from a reputable international hotel chain. What truly set this experience apart, however, was the outstanding level of service provided by the hotel staff—particularly the reception manager, Angelo. From the moment we arrived, Angelo demonstrated a remarkable commitment to guest satisfaction. He was not only professional and efficient but also genuinely warm and welcoming. Whether it was assisting with check-in, offering local recommendations, or ensuring our specific needs were met, he consistently went above and beyond to make us feel valued and cared for. The rest of the staff mirrored this high standard of hospitality. Every interaction was marked by courtesy, attentiveness, and a sincere desire to enhance our stay. It was clear that the team takes great pride in their work and strives to create a positive and memorable experience for every guest. For travelers seeking a reliable, comfortable, and service-oriented hotel in Naples, I wholeheartedly recommend the Holiday Inn. The combination of excellent accommodations and exceptional staff makes it an ideal choice for both leisure and business travelers alike.

Such a beautiful hotel! Super clean, comfortable, and the staff was so kind. Loved my stay

Staff were so helpful! Went out of their way to accommodate our arrival and to arrange our early morning departure to the airport. They arranged a private transfer to the airport. Our driver was excellent and of great value.

Nice hotel for the price. Good location with easy access to Naples by car. Very friendly staff. Breakfast is an Italian one, coffee and croissant.