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The staff was good location sample to find it nice and clean

Guillermo is really a fantastic host! He makes life so easy in Blue bayou. The location is extraordinary. The cabins are spacious! Nearby you can find very good and affordable restaurants.

Gorgeous setting, friendly staff

Great spot in the lagoon. Rooms are tidy and comfortable. Staff is amazing, welcoming and warm. 24/7 tea, coffee and water available. Activities included during the stay are great, we participated in soundhealing and the kayaking.

Good location for what I wanted to do…but the room was bad..uncomfortable bed, no toilet seat, no hot water. At CHECKIN when I told the guy there was no toilet seat he said”welcome to Mexico” it was the only place where I stayed in Mexico without a toilet seat, and I have stayed in many!

The property was exceptional to say the least about it!! Breakfast was terrific and brought to cabana or by water wherever u wanted each morning. Staff were kind and friendly want to make your stay nice. Especially a fellow named Evaristo, he was extra attentive to making our stay special!! Sad to leave and can’t wait to go back!

The location and view were amazing. They let you use their kayak, paddle board and bikes for free. There's a beautiful bank of sand in front of the place and you can just use the kayak to go there which is a tourist spot.

Everything! But the quality of Customer Service was superb!

Everything but specially the staff. Would highly recommend if you’re staying in Bacalar

Perfect location, staff more than exceptional. Private access to the Lagoon. Staff will schedule your tour through the Lagoon. Excellent restaurant. We will be going back . 100% recommend.

location was perfect I love the veiw

Picturesque location and friendly staff. The room was spacious, set up for peak relaxation and had a view of the lake. Loved the mix of the natural beauty of the lake, lily pads and pool!

Incredible views, super nice staff, very clean.

We enjoyed our stay very much. The room was very spacious with a magnificent view of the lagoon. The beds very comfortable, towels wonderful, shower strong flow of water. The breakfast was very good, yogourt and fruit as well as the eggs were prepared as requested. The staff were friendly and accommodating. The dock with the lawn chairs wonderful.

Spacious lake view rooms and friendly staff.

The employees are is super nice, give me information about what we can do around here.

Rooms were very clean. Love love the decor in the room. Staff were very helpful. Boats were able to pull right up.

The location is great, the end of the peer with a roof is amazing to be able to lounge the whole day, the food and the cocktails were also very good. Beds were confortables, overall a great stay!

Everything about this place is great. If you’ve travelled Mexico before, and know what to expect, you’ll be pleased. Well equipped kitchen, pool is clean and great temp, and all room amenities work great. The staff is friendly and responsive.

Our only regret is that we were able to stay in this beautiful place for just one night. Since it gets fully booked on weekends, make sure to reserve in advance. It’s a truly stunning and peaceful location with separate cabins, so no one will disturb you. Everything is brand new — the place has been operating for only one year. Living right by the water is priceless: watching the sunrise, relaxing on the loungers, and gazing at the stars at night. There is an easy entry into incredibly blue, crystal-clear water. For now, there are only four cabins, so there are few guests, making it very calm and pleasant both day and night. There is no road noise nearby at all. The restaurant is small, but the food is absolutely delicious. The owner of the hotel is extremely kind, attentive, and responsible. I also highly recommend visiting the ancient pyramid of — it’s the oldest pyramid in the area, yet it was opened to the public only a year ago. Entrance is free, the pyramid rises above the jungle and can still be climbed, and the infrastructure and road are completely new. It’s only a 30-minute drive from the center of . An unforgettable experience — we will definitely come back.

The hotel is situated on the Lagoon. Every morning you to the sunrise. Incredible!