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They offer storage service while on safari, and the food from the restaurant is delicious and well priced. I will stay here again and recommend Bright Star to others who visit Arusha!

I liked everything! The staff was absolutely amazing, friendly, kind, helpful and always attentive to any needs I could have. The food was very good, with many vegetarian options and with good room service.

I love staying here because the staff is so accommodating and friendly. Everything is kept clean and requests are handled with immediacy and a great attitude! It feels like coming home to family each time I stay.

everything! the staff were very kind, beautiful surrounds and enormous comfortable bed. The balcony is lovely as is the area by the pool. Best place we stayed at in Tanzania or Kenya. They also recommended a great little supermarket close by with an ATM that doesn't charge a fee, which we really appreciated.

It's well located and the rooms are quite spacious.

Everything was perfect. Clean and spacious room and friendly staff.

Edwin was very accommodating. And so was Lidya. We had trouble with the credit card machine/internet. So Lidya accompanied us to the ATM so we could get some cash to pay for the hotel bill. The flight the next day to Kilimanjaro Airport was early so we requested a six o clock am drop off to the Kilimanjaro Airport. The driver picked us up around 6:00 am and we got to the airport around 7:00 am. But before we left, the hotel prepared a box break fast for us to go. Thank you Edwin and Lidya. Thank you Jamal and Prego our drivers to Kilimanjaro Airport.

Good location, great restaurant

I really liked the hotel the rooms were clean, comfortable, and the staff were very friendly and helpful.

The location is a bit hidden but once you get to the premises you realize that you made the right decision. The staff were very friendly, the room was very spacious and the bed was comfortable. the breakfast was great but would have loved a bit more variety. I will definitely be going back if i would need to stay in a hotel.

Rich Hotel is a budget friendly yet value for money hotel

The service of the people and the place is beautiful

New Hotel. Very Clean and Fresh. Everything Works. At least a 3Star Hotel standards.

Fabulous stay! The rooms are incredibly spacious, beautifully designed, and come with a private terrace to unwind. It's tucked away in a peaceful part of Arusha, yet still super close to town, restaurants, coffee shops, and supermarkets. The staff were warm, welcoming, and always ready to help. Breakfast was a highlight, very generous, fresh, and delicious. I especially loved the large bathroom and thoughtful design details throughout the space. I truly felt well taken care of - a perfect base to relax

Friendly staff, good location, nice rooftop bar to chill in. Douhle room is small but clean and fan is helpful for the heat. Breakfast is tasty. Would happily stay again

Everything! The staff was very helpful and courteous, it was nice to have a reasonably priced restaurant. The room was fabulous; super comfy bed. Nice shower with products.