Family hotels and homes in Halifax

Great location to Bayers Lake shopping and restaurants. Clean room, towels were to the fluffier side. Staff were friendly and pleasant. We did not take part in the continental breakfast as my husband is not a fan of such. So we visited elsewhere for breakfast. Our bed was very comfortable. Very quiet hotel.

The room was very nice, very comfortable! (We were disappointed to find out upon (our late, after a very long day) check in that the cable wasn't working - only in this hotel) The breakfast was great!! the staff was extremely friendly and helpful

Location is great. Downtown Halifax was within walking distance. The room was beautiful and offered very comfortable bedding. Staff was extraordinarily polite and helpful. Dining in the Cannery made for a pleasant meal.

The breakfast is ok: I'd give it 6/10. The bread choices are white or wheat - so personally speaking, the breakfasts have only what is essential. The muffins are stale - every single morning, I eat a hard muffin that has the consistency of having been left on in the open about 10 days - the muffins are tasty but have strangely hard crust throughout. I mean - try one, they are hard throughout and it is always that way with your muffins. I have never experienced breakfast at another Best Western like that. Muffins generally have a soft texture like bread. What is most important in a hotel to clients? 1) A comfortable bed, and 2) breakfast and 3) food for later. As a role model for your establishment, the Glengarry in Truro is the best planned Best Western that I have come across, in terms of breakfast. Their breakfast is a 10/10 - there is nothing further they could do - it would please all of their guests. The difference between Chocolate Lake and the Glengarry is that there, they care more about their guest experiences: There is multi-grain bread for people like me who have wheat allergies. There is a little dish filled with chocolate chips and nuts for the yogurt - which is not expensive and makes the experience of breakfast different from home. Glengarry goes way outside - and has someone with a station - and an employee with a small frying pan and a burner and he makes fresh omelettes! Amazing! He has little containers with onions, green pepper, mixed veg, cheese, bacon and he mixes it all up and viola - a perfect omelette. That's why their facility is a 10/10 and Chocolate Lake overall is in my view a 7/10. The breakfast is just ok, so I don't eat in the restaurant because you charge the prices of a 9/10 hotel but I am expecting the same type of food quality as the breakfast choices, so I don't do the restaurant.

I got my own food and drink but all the things were available. It was good to see that there were free food items that I could have used. The location is excellent. Was lucky enough to find a free parking at night. Missed having a parking for the House. But still managed to get a free one. Thank you.

The rooms were well appointed. There were trees outside my window facing the opposite direction from traffic noise.

Great location with all the amenities including a restaurant and laundry.

Beautiful new and great location

Everything exceeded my expectations, I highly recommend this hotel. Everything 100%

Breakfast was good. Location was great.Lots of shopping store near by

All the amenities needed, love the on site laundry, and the location was ideal for my needs

Was clean and comfortable. Close to ferry into Halifax. Cute little fishing community and stores to walk to. Nice breakfast offered

Its very clean and organised. Good place to stay overall.

Close to restaurants and shopping area.

Easy access, super quiet, clean, host even left snacks.

The breakfast was great. I didn’t see any non dairy milk so if not available suggest it be added. I loves the close proximity to shopping and restaurants

Beautiful hotel, but location, location, location. Easy walk to all attractions in Halifax.

Rooms were super spacious and immaculately clean Decor is very elegant Adequate fitness facility Helpful staff

The onsite restaurant had excellent choices on their menu. The dishes we chose were all delicious and well presented. The King bed room was spacious, clean, quiet and comfortable. The value for the hotel and its facilities outshined the other nearby hotels.

Staff members were attentive and polite and looked professional even when no one was watching them. Room was comfortable and having a bathtub was a welcome addition. I stayed at a big name brand hotel that was nearby for the previous 5 days and I didn't enjoy their dedication to the customer experience.

Nice room where the whole family could stay

This Hôtel was exceptional in every way!! The location for Halifax was perfect and all the staff in the hotel were absolutely wonderful and went above and beyond - a special mention to Oran who went above and beyond to make you feel welcome and share tips and advise on the local area.