Sustainability certification

Novotel Surfers Paradise

–Excellent location – show map
+146 photos
Scored 7.8
Rated good
  • Sea view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Washing machine
  • Free Wifi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk

Located in the heart of Surfers Paradise, Novotel Surfers Paradise, Gold Coast, is surrounded by immaculate beaches, spirited nighlife and fun-filled theme parks. All rooms feature a private balcony with lovely ocean or city views. You can make the most of Novotel Surfers Paradise’s facilities: play tennis on the full-size court, work up a sweat at the fitness center, or simply do a few lazy laps in the sun-soaked pool. The hot tub is the perfect place to unwind at the end of the day. Massage services are available upon request. Novotel Surfers Paradise is only 5 minutes' walk from the shops, restaurants and bars on Cavill Avenue. Gold Coast Airport is a 30-minute drive away. All rooms have floor-to-ceiling windows, satellite TV and tea and coffee making facilities. Some rooms also have a spa bath. Accommodations and breakfast are free for 2 children under 16 when sharing a room with their parents. Enjoy breakfast and delicious all day dining, as well as a large selection of beverages, at BLVD Café & Bar. For those on the go, there are 'grab and go' food and beverage items to save time and take the items with you.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Parking
  • Free Wifi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Novotel
Hotel chain/brand
Novotel

Property highlights

Located in the heart of Gold Coast, this hotel has an excellent location score of 9.3

Breakfast Info

Buffet

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 full beds
2 full beds
2 twin beds
and
1 king bed
2 twin beds
and
1 full bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 full beds
2 full beds
2 full beds
1 king bed
1 king bed
4 king beds
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Sustainability

This property has 3 third-party sustainability certifications.
Ecotourism Australia Sustainable Tourism Certification
Ecotourism Australia Sustainable Tourism Certification
NABERS Energy
NABERS Energy
NABERS Water
NABERS Water

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

John
Australia Australia
“I had lost my phone and staff were very helpful in overcoming the problem. Breakfast was great. The room was comfortable and bed excellent. The main issue I had was the noisy location which would need double glazing to fix.”
Joe
Australia Australia
“The room was nice, looked like it had been recently renovated. The bathroom was very clean. The room was quiet, couldn't hear the busy streets below. Parking was easy.”
Kylie
Australia Australia
“A great place to stay - loved my room and it was perfect for my needs.”
Stephanie
Australia Australia
“Was clean, loved the pool and spa and the view from the room”
Bronwyn
Australia Australia
“Your staff were amazing. Hudson and Isha at reception and there was a fantastic man at the cafe on Saturday morning (he had a short mohawk style hair) who was fabulous. Lovely quirky personality, humourous and couldn't help more if he tried. the 3...”
Shea'jah
Australia Australia
“The location was perfect for our trip as we had an event on in Broadbeach and it was very close to the tram which made transport a breeze. Beds are very comfortable! This is my second stay here and the beds have been great both times. I...”
Shanay
Australia Australia
“One of the best locations for a hotel, nice views, pool and spa were super nice. Spacious rooms, comfortable beds. Staff were friendly. Paid parking in the basement which is secure. great value for $”
Jocelyn
Australia Australia
“I like the location, I love the buffet breakfast and being it was my birthday and I received a cupcake and a birthday card topped it all off thanks to all the staff at novotel”
Rajesh
Singapore Singapore
“Novotel is situated in a prime market area in the city centre, within walking distance to the beach, and offering easy access to food and transportation. There are numerous tourist agents nearby to help plan excursions.”
Mahesh
Malawi Malawi
“NICE LOCATION, WE HAD ROOM ON 31ST FLOOR. VIEW WAS AMAZING.”

Hotel area info

Restaurants

1 Restaurant On Site
BLVD Cafe & Bar
  • Cuisine
    Australian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly

Amenities of Novotel Surfers Paradise

Most popular amenities

  • Outdoor swimming pool
  • Parking
  • Free Wifi
  • Family rooms
  • Beachfront
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Novotel Surfers Paradise takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 80 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
AUD 80 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEftposCash

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that the property requires a AUD 100 pre-authorization at time of check-in via credit card, debit card or cash, as well as an additional AUD 50 per night, to cover any incidental charges. This will be refunded upon check out, minus any incidental charges. Please note the name on the credit card used for the booking should correspond to the guest staying at the property. Please note that the guest who makes the reservation must be 18 years or older, and staying at the property. Guests are required to present a valid photo ID upon check in. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. All guests must sign the property's Terms of Stay. Please note that all accommodations is individually furnished and the photos are presented as a guide only.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Surfers Paradise of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Novotel Surfers Paradise