Sustainability certification

Quay West Suites Melbourne

–Excellent location – show map
+114 photos
Scored 9.1
Rated wonderful

Excellent location!

9.8
  • Kitchen
  • City view
  • Swimming pool
  • Washing machine
  • Free Wifi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 656 feet away. Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Guests can enjoy using the 15-yard indoor lap pool, spa, sauna, and fitness center. Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks. Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Accor, Quay West
Hotel chain/brand

Property highlights

  • Located in the heart of Melbourne, this hotel has an excellent location score of 9.8

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Sustainability

This property has 1 third-party sustainability certification.
Ecotourism Australia Sustainable Tourism Certification
Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Anna
France France
“Great location. Great space. Kitchen and living room well set up and bedroom and bathroom both a good size. Nice balcony. Good breakfast.”
Jane
Australia Australia
“Our room was lovely, great views, spotlessly clean, well appointed, comfortable beds. Fabulous location and very convenient parking. I cannot fault the room.”
Cathaleena
Australia Australia
“The Hotel is located in a perfect location. Our Apartment was on the 18th floor, it was very spacious, comfortable and clean, the beds are comfortable and the view from the balcony was just incredible. The staff was extremely friendly and helpful,...”
Douin
United States United States
“Staff was great. Location was excellent for everything. Transportation to anywhere simple!”
Claudia
Australia Australia
“2 bed, 2 bathroom, was huge, very clean with well equipped kitchen! Great choices for breakfast! Lots of restaurants within walking distance along the river Great pool and spa!”
Jeff
New Zealand New Zealand
“perfect location close to eatery's on Southbank or walking , also close to trams . perfect location if attending F1”
Shane
Canada Canada
“Spacious suite - lived proximity to CBD. Walking distance to all key locations.”
Jeremy
Australia Australia
“Rooms - were excellent, television, kitchen appliances. I liked the opening windows and door to the balcony. Location - perfect.”
A
Australia Australia
“Excellent rooms, well equipped and very clean. Great location with plenty of choice of restaurants and bars and close to Flinders St Station and the trams on Swanston St. Very friendly staff and great check in experience.”
Lorenz
United States United States
“Close to museums and concert halls, to river front, to train station, to parks.”

Hotel area info

Restaurants

1 Restaurant On Site
Jarrah Bar & Terrace
  • Cuisine
    Australian
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Gluten-free

Amenities of Quay West Suites Melbourne

Great facilities! Review score, 9.2

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Quay West Suites Melbourne takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $70. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardDebit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that there is a 1.4% charge when you pay with a credit card.

Please note that renovation work will be carried out from December 2025 to July 2026. Guests may experience disturbance and view obstruction from Monday to Friday.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quay West Suites Melbourne of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quay West Suites Melbourne