Sustainability certification

Civic Hotel, Autograph Collection

–Great location - show map
+43 photos
Scored 8.6
Rated excellent

Staff

9.0
  • City view
  • Pet friendly
  • Swimming pool
  • Free Wifi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safe

Featuring a seasonal outdoor swimming pool, this property is located in Surrey, on site with Kwantlen Polytechnic University. A hot tub and fitness center are also provided. Valet and concierge services are available. Surrey Central Skytrain station is 2 minutes' walk away. Every room includes a flat-screen TV. All rooms include a private bathroom. For your comfort, you will find bathrobes, free toiletries and a hairdryer. The on-site Dominion Bar + Kitchen restaurant serves breakfast, lunch and dinner. Guests can also grab a coffee at the on-site coffee shop. Vancouver International Airport is 15 mi away. Surrey City Hall is 1148 feet away, Simon Fraser University Surrey Campus is 1312 feet away and Surrey Memorial Hospital is 1.2 mi away.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Autograph Collection
Hotel chain/brand
Autograph Collection

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 queen beds
1 king bed
1 full bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key Global Eco-Rating
Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Buncheuth
United States United States
“Love the location. The staff was friendly and the hotel was very comfortable and clean.”
Skye
United States United States
“It’s in a good location and very clean with good atmosphere”
Kelly
United States United States
“Food was ok, not great. My husband was more disappointed.”
Naguev
Peru Peru
“The service and assistant of the receptionist Rayza. She was really supportive and so kind with my questions. I've enjoyed a lot my stay”
Chris
Canada Canada
“Steps from skytrain and shopping, always well appointed and clean”
Kathleen
United States United States
“Beautiful room and gorgeous view. Very comfortable and clean bed.”
Buncheuth
United States United States
“Perfect location in surrey. Walking distant to many restaurants in the area. Clean and friendly staff members. I’ve stayed here a couple times already and will continue to come back.”
Shelly
United States United States
“Beautiful hotel, well maintained. Great restaurant, comfortable rooms and beds. Nice staff. Loved the pool and hot tub. Exactly what we were looking for.”
Louisa
United States United States
“Liked the location. Sky train was right there. Good food in the restaurant. Great security”
Derek
United States United States
“Dang this place was nice. Located in a good area. Underground parking. People were nice. Rooms were comfortable. Beds were comfortable. 100% I’d stay here again, hands down.”

Hotel area info

Restaurants

2 Restaurants On Site
Dominion Bar + Kitchen
  • Cuisine
    American
  • Open for
    Lunch • Dinner
  • Ambience
    Modern
Prado Cafe
  • Open for
    Breakfast • Lunch • Dinner

Amenities of Civic Hotel, Autograph Collection

Great facilities! Review score, 9

Most popular amenities

  • 2 swimming pools
  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

House rules

Civic Hotel, Autograph Collection takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 500 is required on arrival. That's about $358. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 19
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Must-know information for guests at this property

A CAD 50 fee per stay applies for guests traveling with pets. There is a 50 kg maximum per room for pets.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Civic Hotel, Autograph Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of CAD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Civic Hotel, Autograph Collection