Sustainability certification

Mandarin Oriental, Santiago

–Excellent location – show map
+81 photos
Scored 9.1
Rated wonderful

Excellent location!

9.5
  • City view
  • Garden
  • Pet friendly
  • Swimming pool
  • Wifi in all areas
  • Terrace
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk

A lagoon-style swimming pool (closed from April to September) surrounded by a garden is offered at Mandarin Oriental, Santiago Rooms at the Mandarin Oriental, Santiago are elegantly designed with modern décor. They feature a LED TV, a spacious seating area and marble bathrooms with locally-made spa amenities. Rooms offer views of Santiago, the Andes Mountains or the hotel gardens. Guests can dine at the exclusive Matsuri Restaurant which serves Nikkei cuisine or visit the Senso Restaurant for traditional Italian experience or family lunch buffet on Sundays. Located 1.1 mi from Manquehue Metro Station and within 1640 feet from Parque Arauco Shopping Mall and Luxury District.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Wifi in all areas
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • 2 restaurants
  • Bar
Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

  • Top Location: Highly rated by recent guests (9.5)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, American, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 queen bed
1 king bed
2 twin beds
1 king bed
2 queen beds
1 king bed
1 king bed
2 twin beds
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Sustainability

This property has 2 third-party sustainability certifications.
GSTC Hotel Standard
GSTC Hotel Standard
Certified by: UCSL United Certification Systems Limited
Sello S
Sello S

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Gary
Australia Australia
“Awesome hotel with superb staff. Being greeted by name after just one day in the hotel was exceptional and made you feel like a valued guest. Senso restaurant excellent. Large, well-appointed rooms with great views.”
Liciane
Brazil Brazil
“The room was very spacious and with a gorgeous view (we were at 17th floor). Breakfast was good with plenty of options and all the restaurants were pretty amazing. Location was also another great thing.”
Eduardolsantiago
United States United States
“Outstanding staff, conveniently located, good food and drink offerings, comfortable beds, cleanliness, free and safe parking”
Evgeniia
Morocco Morocco
“The view is amazing!!! Panoramic window is really nice! The room was nice too. The speaker in the rooms is a bonus”
Lubor
United States United States
“Amazing, modern, pleasant, well located. It is the one to stay in Santiago.”
Andrea
Australia Australia
“The room was very spacious, and we had the twin set up. We used the Club Lounge, which is always a nice extra. Food and wine choice was excellent and the facilities used were the pool and gym.”
Oswaldo
Brazil Brazil
“Elegant and cozy. Location is great. Bedroom is very good (trust the pictures), as well as the amenities. Restaurants (Atrium and Matsuri) are really good. Breakfast is nice and full of options. Pool area was a bit crowd and the gym is kind of...”
Niall
United Kingdom United Kingdom
“High quality breakfast selection. Public areas were well laid out. Bedrooms large and spacious.”
Rosa
United States United States
“The room was excellent ! The service throuought the hotel was excellent ( with one exception - see below ) The service in the restaurants was excellent - We ate in all of them. The asian restautant was very good. The italian one so so”
Robert
United States United States
“Wonderful room for a great value. Excellent buffet, Staff couldn’t be kinder and focused on your needs.”

Hotel area info

Restaurants

2 Restaurants On Site
Senso
  • Cuisine
    Italian
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Romantic
Matsuri
  • Cuisine
    Japanese • Peruvian
  • Open for
    Dinner
  • Ambience
    Modern • Romantic

Amenities of Mandarin Oriental, Santiago

Great facilities! Review score, 9.2

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Wifi in all areas
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • 2 restaurants
  • Bar

House rules

Mandarin Oriental, Santiago takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubOtherCash

The fine print

Must-know information for guests at this property

In order to offer better service and facilities, the property is currently renovating the SPA, so the services are limited. We offer massages, aromatherapy and facial treatments, but currently no sauna, steam room or water circuits. We apologize for any inconvenience it may cause and thank you in advance for your understanding.

Please contact the property to clarify any questions that may arise.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental, Santiago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mandarin Oriental, Santiago