Sustainability certification

Mercure Santiago Centro

–Great location - show map
+86 photos
Scored 8.1
Rated very good

Staff

8.6
  • City view
  • Pet friendly
  • Swimming pool
  • Free Wifi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Located in the heart of Santiago, just steps from the Santa Lucía Metro station, Mercure Santiago Centro combines comfort, style, and an unbeatable location. Opposite the majestic National Library and next to the iconic Cerro Santa Lucía hill, as well as being very close to La Moneda Palace and the Plaza de Armas, it is the ideal place to discover the city from its historic center. Enjoy the summer in our outdoor pool or stay active all year round in our fully equipped gym. Every morning, a varied breakfast with local and international flavors awaits you in our Amaranto restaurant, where you can also enjoy a gastronomic offering inspired by contemporary Chilean cuisine. In the afternoon, relax on the terrace of the Nimbus Lounge, the perfect place to enjoy a cocktail or a glass of Chilean wine while contemplating the vibrant urban life of Santiago.Our team will be happy to assist you with personalized recommendations and the best tours, so you can experience the city through the eyes of a local.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Parking on site
  • Free Wifi
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar
Mercure
Hotel chain/brand

Property highlights

Located in the heart of Santiago, this hotel has an excellent location score of 8.5

Breakfast Info

Vegetarian, Gluten-free, American, Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
2 full beds
1 king bed
2 full beds
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Sello S
Sello S

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Borner
New Zealand New Zealand
“Property was clean and comfortable. Quiet with good ventilation, clean bathroom.”
Stefanie
United States United States
“Location was excellent, walking distance to everything we wanted to see. Could take night pictures from the room window”
Marja-liisa
Canada Canada
“Central location, close to everything. Good place to stay for a short visit.”
Calin
Romania Romania
“Location in the old center, near to Cerro Santa Lucia. Restaurant and bars near to hotel. The small pool was perfect after along flight and a short walk in the city . We appreciate that, because of a very early flight, they prepare for us a...”
Jan
Australia Australia
“The staff were friendly and let us store our bags when we arrived early which made life easier. The room was clean and the bed was genuinely comfortable. Location is excellent and we felt safe the whole time.”
Robin
United States United States
“Excellent location if you want to be near the city center, especially if you want to go in and out of your room throughout the day. Loved being so close to Cerro Santa Lucia, walked up to the top twice. Nice view from the room. Very good...”
Barbara
United States United States
“Friendly staff. Very good breakfast. Excellent location for sightseeing. There are lots of restaurant in Lastarria, all in walking distance.”
Eagle
Australia Australia
“After a shaky start the reception staff understood me and helped me which I was grateful for, I was in a hotel without proper heating and it was FREEZING in Santiago, I simply needed some warmth before I flew out that night.”
Nicholas
United States United States
“The hotel has a lot of amenities to offer and it is in an ideal location in the city.”
Michelle
United States United States
“The staff is so professional and friendly. The rooms are exceptionally clean. Everyone was so attentive and it was a great experience. I highly recommend this hotel. The doorman makes sure only guest are allowed in and I felt comfortable, safe and...”

Hotel area info

Restaurants

1 Restaurant On Site
Amaranto
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free

Amenities of Mercure Santiago Centro

Great facilities! Review score, 8.2

Most popular amenities

  • Outdoor swimming pool
  • Parking on site
  • Free Wifi
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar

House rules

Mercure Santiago Centro takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
13+ years
Extra bed upon request
CL$ 40,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided by an external company and we offer you a discount on it

Room service is available from 7:30h to 22:00h

Please note that property has following beakfast policy for children applying since the 1st of August:

- Children up to 3 years old do not pay breakfast

- Children between 4 and 11 years old pay half the value of breakfast

- Children from 12 years old pay the full value of breakfast.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Santiago Centro of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mercure Santiago Centro