MR. Hotel (Formerly Hotel Neruda) MR. Hotel is a distinguished four-star hotel located in the heart of the Providencia district—one of the city's most attractive and dynamic areas. Its prime location offers easy access to various points of interest, located just an 18-minute walk from the Costanera Center and the MUT, one block from the Pedro de Valdivia metro station, and approximately 25 miles from the nearest ski resort. Its guest rooms are distinguished by their spaciousness and elegance, offering a modern and comfortable environment. They feature queen-size beds, air conditioning, heating, flat-screen TVs with cable channels, a mini-bar, a coffee set, and a safe. The hotel provides free Wi-Fi throughout its premises, as well as private parking (subject to availability). Additionally, it offers a buffet breakfast service included in the room rate, an on-site restaurant, and a fitness center featuring a gym area and a heated swimming pool. The 24-hour front desk ensures continuous, personalized service, guaranteeing a comfortable stay and a high-quality guest experience.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Located in the best-rated area in Santiago, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

  • Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
1 queen bed
3 queen beds
2 queen beds
2 queen beds
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Sustainability

This property has 1 third-party sustainability certification.
Sello S
Sello S

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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See what guests loved the most:

Janice
Canada Canada
Location was great. Felt very safe. Lots of restaurants within a few blocks. Staff at Reception desk spoke excellent English.
Eduardo
Chile Chile
The kindness of everyone I interacted with made me feel as if I were at a friend's house. When I say everyone, I mean from the security at the entrance, bellhop (Sebastián), front desk (Francisco), housekeeping, and dining room staff.
Patricio
Chile Chile
Classy architecture, nice environment, good breakfast, enjoyable staff
Ali
United States United States
Facility was spacious, beds were wide, and comfortable. Front desk was helpful. Wi-Fi was limited in the rooms. Had to come downstairs to be able to do computer work. Location was perfect and close to action.
Maria
United States United States
Location of this hotel is perfect. Room and bed size exceeded my expectation.
Marcos
Chile Chile
The location is perfect, and the breakfast is hearty and abundant—it meets every expectation. The rooms and common areas are flawless. Plus, the front desk staff are so friendly; they truly make you feel right at home.
Makimi
Japan Japan
I stayed at this hotel during New Year holidays in Chile. After returning home, I realized I had left my wristwatch behind. Because I had trouble transferring Chilean pesos, I had almost given up on getting it back. However, Ms.Leslie and Ms....
M’liss
Canada Canada
Great location, easy to get to cafés and restaurants easy to get to shopping location and parks
S
Uruguay Uruguay
Drain in bathroom sink (room 310) took too long to empty. Not totally clogged, but close.
Enrique
South Africa South Africa
Room, staff, breakfast, location, all in general very good. Reception staff ( Sebastian very nice and helpfull) Dinning room staff could smile a bit more…

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Cuisine
    International

Amenities of MR Hotel Providencia (ex Hotel Neruda)

Great facilities! Review score, 8.6

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar

House rules

MR Hotel Providencia (ex Hotel Neruda) takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
5+ years
Extra bed upon request
$46 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Must-know information for guests at this property

The maximum car height for the parking lot is 2.0 mts

Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

The voltage at the property is 220V.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

FAQs about MR Hotel Providencia (ex Hotel Neruda)