Sustainability certification

Ascott Raffles City Shenzhen

–Excellent location – show map
+38 photos
Scored 8.7
Rated excellent

Staff

9.1
  • Apartments
  • Kitchen
  • Swimming pool
  • Washing machine
  • Free Wifi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping

About this property

Prime Location: Ascott Raffles City Shenzhen in Shenzhen offers a convenient location with Shenzhen Bao'an International Airport 12 mi away. Nearby attractions include He Xiangning Art Museum (5.6 mi) and Happy Valley Theme Park (6.2 mi). Comfortable Accommodations: The apartment features air-conditioning, a private bathroom, and a fully equipped kitchen. Guests enjoy amenities such as bathrobes, a washing machine, and free WiFi in public areas. Dining Options: A restaurant serves Asian and international cuisines, complemented by a continental buffet breakfast. Additional facilities include a fitness room, sauna, and spa. Guest Services: The property provides a 24-hour front desk, daily housekeeping, room service, and a business area. Free on-site parking is available. Highly rated for its convenient location, attentive staff, and comfortable rooms.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk
Ascott
Hotel chain/brand
Ascott

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Continental, Buffet

  • Free Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
1 queen bed
1 king bed
1 queen bed
1 king bed
1 queen bed
2 twin beds
1 king bed
1 king bed
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Sustainability

This property has 2 third-party sustainability certifications.
China Green Hotel
China Green Hotel
GSTC Hotel Standard
GSTC Hotel Standard
Certified by: Bureau Veritas

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Nassir
United Arab Emirates United Arab Emirates
“The staff were amazing. Tge property is super clean. The location is great. It is directly connected to a mall with a supermarket, restaurants and shops.”
Vivianly
Indonesia Indonesia
“The room was superb!! Located near Nanshan and it’s connected to the Raffles City mall.”
Sharleen
Philippines Philippines
“Connected to the mall. Staff are nice, rooms are clean”
Gianluca
Thailand Thailand
“Nice spacious apartment. Had an upgrade to a 2BR one! Decent breakfast.”
Goh
Malaysia Malaysia
“everything about this property!! especially the location! the property link to many malls and metro station!”
Lillian
United States United States
“It was very clean , comfortable and well maintained, and aesthetically beautiful plus functional. Plenty of storage, well equipped kitchen and amenities. Connected to mall entrance was another highlight. The staff are very friendly, professional...”
René
France France
“Great location , new & well maintained hotel. Helpful staff , next to a mini mall with plenty of restaurants. Gym is ok. Great pool”
Anne
United States United States
“Like the location, breakfast and the in-room washing machine & dryer.”
Thanh
Vietnam Vietnam
“The staffs were very nice. The location is great but sightseeing is nothing. There is also a park nearby, shopping mall under your room so it is very convinient”
Kwee
Singapore Singapore
“Locations is good and easy access to next door shopping malls”

Area info

Restaurants

1 Restaurant On Site
餐厅 #1
  • Cuisine
    Asian • International

Amenities of Ascott Raffles City Shenzhen

Great facilities! Review score, 8.8

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk

House rules

Ascott Raffles City Shenzhen takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6+ years
Extra bed upon request
CNY 243.80 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 8:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ascott Raffles City Shenzhen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Ascott Raffles City Shenzhen