Sustainability certification

Mandarin Oriental, Shenzhen

–Excellent location – show map
+166 photos
Scored 9.6
Rated exceptional

Staff

9.8
  • Kitchen
  • City view
  • Swimming pool
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

About this property

Elegant Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities. Guests enjoy mountain or city views, free toiletries, and soundproofing for a comfortable stay. Exceptional Facilities: The hotel offers spa facilities, an indoor swimming pool, fitness room, and yoga classes. Additional services include a 24-hour front desk, concierge, and daily housekeeping. Dining Experience: A family-friendly restaurant serves French, Japanese, Mediterranean, Spanish, and Cantonese cuisines. Breakfast is available as a buffet, while brunch, lunch, dinner, and high tea are offered. Prime Location: Located in Shenzhen, the hotel is 1.7 mi from Shenzhen Stadium and 21 mi from Shenzhen Bao'an International Airport. Nearby attractions include Happy Valley Theme Park and He Xiangning Art Museum.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Fitness center
  • Non-smoking rooms
  • Parking on site
  • Spa and wellness center
  • 8 restaurants
  • Room service
  • 24-hour front desk
  • Bar
Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
2 twin beds
2 twin beds
1 king bed
2 twin beds
1 king bed
1 sofa bed
1 king bed
1 sofa bed
1 king bed
1 sofa bed
1 king bed
1 sofa bed
1 king bed
1 sofa bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
GSTC Hotel Standard
GSTC Hotel Standard
Certified by: Control Union

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

See what guests loved the most:

Patricia
Panama Panama
“Amazing plaace to stay service magnificent, food extraordinary!”
Susan
Malaysia Malaysia
“Overall great experience with hotel, dining spa and staff quality. We had buffet breakfast at Bazaar.. good spread and convenient if you want a fast start to the day. The bay by chef fei was exceptional cuisine. Great ambience and view, attentive...”
Altynai
Kazakhstan Kazakhstan
“Amazing location, there are so many restaurants, shops just downstairs and my favorite part was a magnificent park just in 5 mins by walk Breakfast was 100/10. Concierge was super helpful and friendly!”
De
Qatar Qatar
“The staff are amazing and what is expected from a Mandarin. What I loved the running tracks around the hotel.”
Van
Netherlands Netherlands
“The hotel was amazing. Everything is extremely clean, luxury and the breakfast is the best I ever had.”
Tom
Israel Israel
“Beautiful and comfortable room. Great view Good location”
Armen
Armenia Armenia
“Отличный отель. Приветливый персонал, комфортные большие номера, туалет с автоматичским открываением крышки и обогревом сиденья :)) , отель с хорошими рестранами, большие команты, вкусные завтраки, хороший бассейн и СПА. Прекрасный вид из окна....”

Hotel area info

Restaurants

8 Restaurants On Site
Bazaar
  • Open for
    Breakfast • Brunch • Lunch • Dinner
LIAN Lounge
  • Open for
    High tea
The Mandarin Cake Shop
  • Open for
    High tea
  • Ambience
    Family-friendly • Modern
RIN
  • Cuisine
    Japanese
  • Open for
    Dinner
OPUS 388
  • Cuisine
    French
  • Open for
    Dinner
MO Bar
  • Open for
    Dinner
TAPAS 77
  • Cuisine
    Mediterranean • Spanish
  • Open for
    Lunch • Dinner
The Bay by Chef Fei
  • Cuisine
    Cantonese
  • Open for
    Lunch • Dinner

Amenities of Mandarin Oriental, Shenzhen

Great facilities! Review score, 9.7

Most popular amenities

  • Indoor swimming pool
  • Fitness center
  • Non-smoking rooms
  • Parking on site
  • Spa and wellness center
  • 8 restaurants
  • Room service
  • 24-hour front desk
  • Bar

House rules

Mandarin Oriental, Shenzhen takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 700 per child, per night
Crib upon request
Free
3 - 12 years
Extra bed upon request
CNY 700 per child, per night
13+ years
Extra bed upon request
CNY 700 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental, Shenzhen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mandarin Oriental, Shenzhen