Sustainability certification

Shenzhen Novotel Watergate

–Great location - show map
+39 photos
Scored 7.8
Rated good

Staff

8.3
  • City view
  • Free Wifi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

A 10-minute drive from the City Center, Novotel Watergate Shenzhen is a 20-minute drive from Happy Valley and Window of the World. It offers an outdoor pool and a fitness center. Its facilities include 2 dining options, an outdoor swimming pool and free internet. Opposite KK Mall Shopping Center and MixCity, Shenzhen Novotel Watergate is a 15-minute walk from Grand Theater Subway Station (line 1, exit B) & 5-minute walk to Hong Ling Naan Station (line 9, exit A), a 10-minute drive from Luohu Port and a 15-minute subway ride from Dongmen Pedestrian District. Shenzhen Bao'an International Airport is 40 minutes' drive away. Modern rooms are tastefully decorated. They are equipped with air conditioning, a mini-bar and cozy seating area. A hairdryer and shower facilities are in the attached bathroom. Guests can exercise at the well-appointed fitness center. Staff at the tour desk can assist with car rental and day trip arrangements. The hotel also offers a business center, fax and photocopying service. The Square restaurant serves a selection of Asian and international specialties. Light snacks and refreshing beverages can be enjoyed at the bar. Shenzhen Novotel Watergate is reducing the reliance on single-use plastics in their toiletries.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Breakfast
Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Asian, American, Buffet

  • Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
2 twin beds
1 queen bed
2 twin beds
1 queen bed
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
China Green Hotel
China Green Hotel

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Eric
United States United States
“Staff helpful. Full facilities: bar and restaurant and gym. Safe”
Mohamed
Thailand Thailand
“Great location. Rooms were clean and comfy. Staff can speak English and were always very helpful. Budget friendly accommodation.”
Foster
United States United States
“The location is great. Close to a couple of metro stations, corner store next door. The staff were also very helpful during check in, and check out. Even assisting with ordering a taxi.”
Seanjkg
Netherlands Netherlands
“The staff at the hotel was excellent, friendly, and helpful. Translation apps are a great tool for everyone these days and are brilliant when Chinese and English language skills are imperfect. Nothing was too much trouble for them.”
Ng
Malaysia Malaysia
“- rooms are spacious, well-lit, clean, comfortable and provide plenty of drinking water. - the bathroom was complete with a bath tub and all necessary amenities. - the TV is clear and has a wide range of channels to enjoy. - the beds are soft and...”
Daphné
Hong Kong Hong Kong
“Room and bed were comfortable Swimming pool is simple yet nice to have Breakfast had multiple options for all tastes Location close to the metro, the shenzhen museum and some park, also walking distance from malls and commercial areas in Luo Hu.”
Gurbinder
Hong Kong Hong Kong
“It’s really good place to stay. Very close to food and shopping places”
Michel
Hong Kong Hong Kong
“Clean and spacious room, proximity to the St Regis for a drink with a view, 10mn taxi from the Lo Wu border with HK”
Varsenia
Germany Germany
“Great location, clean, staff is friendly, room is big, bed is very comfy. 2 big shopping centers close by. Great value for money. Will stay there again. I don’t understand the low rating here.”
Chigbu
Hong Kong Hong Kong
“As a first-timer with family, visiting Shenzhen, we had a memorable stay and would love to return again. The members of staff were very friendly and helpful, with good communication in English. The meals were very tasty, despite being a picker...”

Hotel area info

Restaurants

1 Restaurant On Site
Square
  • Cuisine
    American • European • Grill/BBQ
  • Ambience
    Family-friendly • Traditional • Modern

Amenities of Shenzhen Novotel Watergate

Most popular amenities

  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Restaurant
  • Room service
  • 24-hour front desk
  • Breakfast

House rules

Shenzhen Novotel Watergate takes special requests – add in the next step!
Check-in
From 2:00 PM to 6:00 PM
Check-out
From 8:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about $148. This deposit is fully refundable upon check-out as long as there's been no damage to the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

A security deposit of CNY 1000.0 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

FAQs about Shenzhen Novotel Watergate