Shangri-La Shenzhen

–Excellent location – show map
+146 photos
Scored 8.3
Rated very good

Excellent location!

9.2
  • City view
  • Garden
  • Swimming pool
  • Free Wifi
  • Free parking
  • Bath
  • Air conditioning
  • Sauna
  • 24-hour front desk
  • Key card access

Shangri-La Hotel Shenzhen is located in Luohu District, a 5-minute walk from the Hong Kong border, Shenzhen Railway Station and Luohu Subway Station. It offers free internet access and an outdoor pool. Beautifully decorated in pleasant neutral shades, spacious rooms come with contemporary décor, a mini-bar and a safe. The ample bathrooms feature designer bath amenities. Select rooms feature DVD players and great views of Hong Kong’s New Territory or Shenzhen skyline. The hotel provides a modern fitness center with state-to-the-art equipment, sauna facilities and steam rooms for enjoyment. Guests can also indulge in relaxing massages or visit the shopping arcade and the beauty salon. The elegant Grand Ballroom can hold 1,500 guests, while 7 luxurious multifunctional meeting rooms are available on request. 360º Bar, Restaurant & Lounge serves Western cuisine with views of Shenzhen skyline. Other dining options include Cantonese cuisine at Shang Palace, American food at Champs Bar & Grill and international cuisines at Coffee Garden. Shangri-La Hotel Shenzhen is 984 feet from Luohu Commercial City, 1.5 mi from Luohu Commercial Center and Shenzhen King Glory Plaza, 1.8 mi from MixC Shopping Mall and 1.9 mi from Dong Men Pedestrian Street. Shenzhen Bao'an International Airport is about 45 minutes’ drive away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Located in the best-rated area in Shenzhen, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, Vegetarian, Asian, American, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 queen bed
2 twin beds
2 twin beds
2 twin beds
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Slimkuwaity
Kuwait Kuwait
“Its next to the station and there is a small 7/11 nearby. Camille Fu from guest relations helped me order food since its all in chinese.”
Cchan022
Belize Belize
“I love the location as its within walking distance of the train station and border to Hong Kong so easy overnight trips into mainland. We got complimentary fruit as soon as we checked in. Customer service was great, room was clean and cool....”
Sow
United States United States
“I want to thank the staff, especially Kiki and Siri, for going out of their to assist us. Having trained staff is good management.”
Mark
Australia Australia
“I was delighted that on my birthday that they gave me a birthday cake. What a surprise !”
Ching
Canada Canada
“The hotel location is excellent, it’s close to everything! The room is clean .”
Kit
Hong Kong Hong Kong
“Breakfast is a luxury, a real treat for anyone not been here before.”
Sarah
Australia Australia
“We stayed on the executive level, and it was very good. Great selection of wine and food. Highly recommended. Hotel is very tired, but you expect that with the price - other than that excellent”
Mark
Hong Kong Hong Kong
“I particularly enjoyed the view of the Room and the amenities. Kiki from the reception was very courteous and welcoming and greeted us whenever she sees us at the lounge or at the vicinity of the hotel. Lumi was also very kind and helpful with our...”
Emily
United States United States
“Club level was amazing delicious breakfast drinks and views. The room was incredible and the extras like wine and fruit plate or charming extras”
Kristen
United States United States
“Staff was amazing! Very friendly and made sure that my stay was comfortable. The location was great. Next to the train station to HK and metro line.”

Hotel area info

Restaurants

5 Restaurants On Site
Coffee Garden
  • Cuisine
    American • Cantonese • Chinese • Italian • Japanese • Mexican • Asian
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Modern
Shang Palace
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly
360°Bar, Restaurant & Lounge
  • Open for
    Dinner • Cocktail hour
  • Ambience
    Modern • Romantic
Lobby Lounge
  • Open for
    High tea • Cocktail hour
  • Ambience
    Modern
Mocca
  • Open for
    Breakfast • High tea
  • Ambience
    Modern
  • Dietary options
    Vegan • Gluten-free

Amenities of Shangri-La Shenzhen

Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Spa and wellness center
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Shangri-La Shenzhen takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
CNY 233 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

The hotel offers a round-trip chargeable shuttle service to Hong Kong International Airport, Shenzhen Bao'an International Airport and Shekou Ferry Terminal.

The extra bed size is 6.6 feet long and 3.9 feet wide.

The outdoor swimming pool is located on the fifth-floor terrace. In accordance with Article 3 of the "Regulations on the Administration of Hygiene in Public Places" of China, specific items in public places must meet national hygiene standards and requirements. With safety in the swimming environment as a primary concern, visitors are required to wear swimming caps before entering the pool to prevent hair loss from clogging the swimming pool's circulation system.

Please kindly note that Shangri-La Shenzhen has been selected as one of the esteemed business negotiation venue for the China Food and Drinks Fair, taking place from 23 to 29 October 2024. During this event, we would like to ensure a seamless experience for all our guests. Therefore, we have made the following adjustments: On-site check-in, check-out, and breakfast services will be relocated to the 27th Floor, Horizon Club Lounge. In the meantime, the outlets may be subject to adjustments based on the requirements of the fair. We sincerely apologize for any inconvenience caused and thank you for your understanding.

If you plan to visit the hotel to participate in the business negotiation, please contact the organizer directly for relevant information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Shangri-La Shenzhen