The Coal Exchange Hotel

–Great location - show map
+52 photos
Scored 7.6
Rated good

Staff

8.8

About this property

Comfortable Accommodations: The Coal Exchange Hotel in Cardiff offers family rooms with private bathrooms, tea and coffee makers, and free WiFi. Each room includes a work desk, TV, and wardrobe, ensuring a pleasant stay. Dining and Leisure: Guests can enjoy a restaurant serving brunch, lunch, and dinner, alongside a bar offering cocktails. The hotel provides a hot tub/jacuzzi, spa bath, and sauna for relaxation. Prime Location: Located 1.2 mi from Motorpoint Arena Cardiff and 14 mi from Cardiff Airport, the hotel is near attractions such as Cardiff Castle and Cardiff Bay. An ice-skating rink is also in the vicinity. Guest Services: The hotel offers a 24-hour front desk, daily housekeeping, express check-in and check-out, and luggage storage. Additional amenities include a elevator, full-day security, and a daily breakfast with vegetarian, vegan, and gluten-free options.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 full bed
1 twin bed
and
1 full bed
2 king beds
1 king bed
3 king beds
1 twin bed
and
1 full bed
1 king bed
or
2 twin beds
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Migle
Lithuania Lithuania
“The building itself is very impressive and worth visiting, it was really interesting to explore its winding corridors. The room was stylish, spacious and the breakfast was copious. There's also a nice small natural park nearby.”
Catherine
United States United States
“Old charm mixed with modern luxuries. Amazing location and great staff. Hannah especially was the kindest to us and made us feel like family rather than guests. Loved her and the hotel’s history!”
Jensen
United Kingdom United Kingdom
“Good location for the bay, jacuzzi in the room was a novel surprise and quite fun! Breakfast was good and the building itself is beautiful. Staff friendly and helpful.”
Cerys
Canada Canada
“Very cool building! Well-maintained and decorated. Lovely experience at a very reasonable price.”
Paula
United Kingdom United Kingdom
“Very helpful and friendly staff, the feel of the hotel was very welcoming and clean with stunning architecture features. Spacious, clean bedrooms”
Elinor
United Kingdom United Kingdom
“Amazing stay at a wonderful hotel. Iconic building and fabulous location right on the bay, too. My friend and I loved our room, and the staff could not have been friendlier. Everything was immaculate, and soundproofing was excellent, so we slept...”
Deaney
United Kingdom United Kingdom
“I liked everything lovly rooms polite staff comfy bed lovely variety at breakfast 😊 I'm glad I didn't let the bad reviews put me off as the hotel is lovly”
Paul
United States United States
“The hotel is in an historical relic, the actual coal exchange from Cardiff's glory days as the center of the UK coal industry, apparently adapted to be a hotel, but not completely renovated. Our room with a single king bed was spacious and well...”
Christopher
United Kingdom United Kingdom
“Staff interaction and historical connection with Corn Exchange (coal).”
Dave
United States United States
“We enjoyed the old grand hotel feel. Our room was an adequate size. Close to Mermaid Quay.”

Hotel area info

Restaurants

1 Restaurant On Site
Aura
  • Open for
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly • Traditional • Modern • Romantic

Amenities of The Coal Exchange Hotel

Most popular amenities

  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

The Coal Exchange Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Coal Exchange Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Coal Exchange Hotel