Alana Hotel By ISH

–Great location - show map
+25 photos
Scored 9
Rated wonderful

Staff

9.6

About this property

Comfortable Accommodations: Alana Hotel By ISH in Antigua Guatemala offers family rooms with private bathrooms, ground-floor units, and garden views. Each room includes free toiletries, a shower, and a TV. Exceptional Facilities: Guests enjoy a sun terrace, lush garden, and a family-friendly restaurant serving Latin American cuisine. Free WiFi is available throughout the property. Dining Experience: The on-site restaurant offers an American and à la carte breakfast with local specialties, warm dishes, and fresh fruits. Convenient Location: Located 12 minutes from Santa Catalina Arch and 0.9 mi from Cerro de la Cruz, the hotel is 24 mi from La Aurora Airport. Nearby attractions include Hobbitenango and Pacaya Volcano. Guest Services: The hotel provides a paid shuttle service, 24-hour front desk, concierge, daily housekeeping, outdoor seating, family rooms, full-day security, tour desk, and luggage storage.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

American

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 twin bed
and
1 full bed
2 twin beds
3 twin beds
4 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Mayte
United States United States
“The place is so clean and neat, the patio is really nice, we were 4 in one room with one bathroom but we had access to other bathroom. The people who work here are really nice, they are so kind and helpful. I stayed more time than expected but...”
Melissa
United States United States
“The location is quiet and calm, yet still walkable to everything. The garden is lovely. Our room was comfortable and stayed relatively cool inside with the fan provided, despite the warm afternoons. The staff are very kind and arranged a prompt,...”
Ariella
United States United States
“Beautiful garden, big clean rooms, hot water, and extremely kind staff!!”
Ariella
United States United States
“Beautiful garden, big clean rooms, hot water, and extremely kind staff!!”
Kastytis
United States United States
“Great location - away from the street, quiet, short walk to center, clean big room, good bed, clean sheets and towels, good water pressure, coffee in the morning, drinking water available all day”
Millie
United States United States
“It was clean the staff was friendly and helpful. Location was good. There was hot water with good water pressure.there was coffee in the patio area every morning!”
Mary
United States United States
“Garden area lovely. Staff extremely helpful… they let us in quickly at midnight.”
Rachael
United States United States
“So cozy, so quiet. It was the perfect place to catch up on sleep. The courtyard is absolutely precious. Staff super helpful & kind.”
Nikolaos
Greece Greece
“Very friendly environment,host extremely helpful very clean a few minutes walk from the center.Beautiful [inside] garden.Highly recommended.”
Patrick
United States United States
“Cute small hotel, had a nice quiet garden and patio area. Close enough to attractions yet off the main path so was quiet at night.”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Cuisine
    Latin American
  • Open for
    Breakfast
  • Ambience
    Family-friendly

Amenities of Alana Hotel By ISH

Great facilities! Review score, 8.8

Most popular amenities

  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Breakfast

House rules

Alana Hotel By ISH takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alana Hotel By ISH of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Alana Hotel By ISH