Hotel Mercy

–Great location - show map
+126 photos
Scored 7.8
Rated good

Staff

8.2

About this property

Comfortable Accommodations: Hotel Mercy in San Juan La Laguna offers family-friendly rooms with private bathrooms, garden or mountain views, and free WiFi. Each room includes a work desk, seating area, and free toiletries. Dining Experience: The on-site restaurant serves Latin American cuisine in a welcoming atmosphere. Guests can enjoy breakfast, lunch, and dinner in the dining area. Leisure Facilities: The hotel features a garden, terrace, and patio, providing relaxing outdoor spaces. Additional amenities include a paid shuttle service, 24-hour front desk, and free on-site private parking. Location and Attractions: Located 46 mi from Quetzaltenango Airport and 16 mi from Volcano Atitlan, Hotel Mercy offers easy access to local attractions.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • Free parking
  • Restaurant

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

American

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
2 full beds
1 queen bed
2 full beds
2 full beds
1 queen bed
1 queen bed
1 queen bed
1 full bed
2 full beds
2 full beds
2 full beds
2 full beds
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Juana
Guatemala Guatemala
“Very close to the center. Had parking and good breakfast. Staff was very nice”
Michael
United States United States
“Quiet. Breakfast was great. Pancakes were thick and fluffy! Room was big and comfortable. San Juan is pretty quiet and this is a little outside of the main town so even more quiet 🙂”
Cari
Costa Rica Costa Rica
“The room was beautiful. Spacious and clean. The staff was very kind and professional.”
Brian
United Kingdom United Kingdom
“Nice accommodation, clean facilities, good breakfast”
Susan
United Kingdom United Kingdom
“This is a very nice hotel in a quieter location, but just a short walk to the centre. There is a convenience store on the same street and Bar / Cafe Pajarero at the bottom of the road, which was great. The staff were very welcoming and helpful....”
Christophe0118
Canada Canada
“This hotel is a good example of a well run family business providing not only good service and amenities but hospitality. From 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included. The location is...”
Annika
Germany Germany
“Loved the staff, the room, it was very clean, breakfasz was good!”
Charlotte
Belgium Belgium
“Hôtel sympa à San Juan - le personnel au petit soin - le cadre un peu moins (la construction n’est pas vraiment terminée) mais la gentillesse des proprio et le petit déjeuner comble tout ça !”
Maria
Colombia Colombia
“Me encantó todo. Ubicación, servicio, limpieza, desayuno. Todo estuvo espectacular.”
Sergio
Guatemala Guatemala
“La ubicación del hotel me gusto mucho, ya que desde el balcón se puede apreciar el lago y el hotel es cerca de las calles turísticas famosas de San Juan la Laguna.”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante Mercy
  • Cuisine
    Latin American
  • Open for
    Breakfast
  • Ambience
    Family-friendly

Amenities of Hotel Mercy

Most popular amenities

  • Non-smoking rooms
  • Free Wifi
  • Free parking
  • Restaurant

House rules

Hotel Mercy takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 8 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Hotel Mercy