Sustainability certification

Novotel Citygate Hong Kong

–Excellent location – show map
+79 photos
Scored 8.4
Rated very good

Excellent location!

9.2
  • City view
  • Garden
  • Swimming pool
  • Free Wifi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Novotel Citygate features spacious accommodations a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport. Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 984 feet away. All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included. Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel. Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings. Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries. there is no live entertainment in the Bar

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Pool – outdoor (kids)
  • Free Wifi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness center
  • Private Parking
  • 2 restaurants
  • 24-hour front desk
  • Bar
Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental, Vegetarian, Gluten-free, American, Buffet

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Select occupancy
Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
1 queen bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
and
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Globe Certification
Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

See what guests loved the most:

Marie
Philippines Philippines
“It’s location is great because it is near the airport and there’s a free shuttle. It’s also walking distance to the Tung Chung MTR station and to the Ngong Pin 360. IT’s just one MTR station away from Disneyland. And of course, it’s connected...”
Chris
United Arab Emirates United Arab Emirates
“Location from Airport, easy access to MTR and Disney land. Good breakfast.”
Marsha
Philippines Philippines
“Accessible to Disneyland, Cable car to Ngong Pin village, City gate outlet and most of all Airport with Free Shuttle service❤️”
Paul
New Zealand New Zealand
“Great location, very comfortable room. The reconfigured bathroom makes the room feel so much bigger.”
Loise
United Arab Emirates United Arab Emirates
“I love how warm and welcoming Grima is, she she always wearing her big smiles ready to help on anything. Tommy and Mark were also very helpful when we ask directions in the places where we want to go.”
Myrine
United Arab Emirates United Arab Emirates
“I like everything in this hotel ! *From picking us in airport , friendly welcome of driver, from the start check in until the end ! Amazing customer service. Thank you Queen , Mark and gentle man from India. *Hotel location, convinient whenever...”
Myrine
United Arab Emirates United Arab Emirates
“I like everything ! First is the location , convinient transportation , airport shuttle, staff cleanliness , I love everything in this hotel ! More than 5 *”
Hui
Singapore Singapore
“Clean, had all the necessities and is next to a shopping mall. Had shuttle to and fro airport. Convenient”
Alvaro
Portugal Portugal
“Very close to Airport and Tung Chung Cable Car. Came in with my family to drop them in the airport the next day afternoon. We still had time for a quick morning visit to the Big Buddha.”
Joe-mel
Philippines Philippines
“The location is conveniently located near mall and MTR station”

Hotel area info

Restaurants

2 Restaurants On Site
Essence
  • Cuisine
    International
  • Ambience
    Family-friendly
Olea
  • Cuisine
    Italian • Mediterranean

Amenities of Novotel Citygate Hong Kong

Great facilities! Review score, 8.4

Most popular amenities

  • Pool – outdoor (kids)
  • Free Wifi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness center
  • Private Parking
  • 2 restaurants
  • 24-hour front desk
  • Bar

House rules

Novotel Citygate Hong Kong takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of HK$ 800 is required on arrival. That's about $101. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
HK$ 550 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
HK$ 550 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that name changes or other amendments are strictly not allowed for non-refundable bookings. Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 2, Airport Coach Terminus, Bays 9-15 for pick up. Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details. For Breakfast & Dinner offer additional charge is required for a child dinner. The Swimming Pool is opened from 9am to 12nn; 1pm to 6:30pm every day, from 1 April to 30 November.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of HK$ 800 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Novotel Citygate Hong Kong